Accounts and services - Get support for Three services

Monthly bill privlem

My bill was always on 24th, but I get paid on the 25th, so i manualy paid bill, always a day late. So in May I thought, set up a direct debit to come off after every 25th. So in May and June the debit came off after 25th amd near end of month. Howeve...

cant cancel watch plan

Hi, I am unable to cancel my apple watch plan. I followed the instructions on the website and removed it from my watch app. However I am still being billed for it. I tried talking to a customer service person and sent them the link of the website i t...

Requesting PAC via text isnt working (leaving 3)

HiRequesting PAC via text message sends back a message:"Sorry but we're struggling to verify your account. Please go to 3.uk/iai for more info" which is a help page how to switch to ThreeIs there a way to request my PAC number from my account page as...

Age restriction

Hi can you please change my age restriction some of the qesbt

How to buy Data Pack using cash credit?

Hi! I topped up my account with £10, but when I try to get the £10 Data Pack, the app asks for my credit card again. They say I can use my cash credit, but I don't see this option anywhere. Can someone help me?

Three app

It’s asking me to re Register to my account but I don’t know what email was used with this three account and I need help

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My account not working

Topup

Hi three I got auto renewal plan of 10 pounds but double times I got charged like 20 pounds, please refund me 10 pounds, Thanks

Returns

Help,I had 5g broadband delivered a couple of weeks ago couldn't get a signal so after a couple of days decided to cancel it but how hard is it to get a returns bag or DPD label to drop off I've been on live chat three times and phoned customer servi...

Support Live Chat keeps disconnecting

Has anyone else found that the Three Live Chat for support ALWAYS disconnects recently?Both my partner and I are on Three, and have had a plethora of issues with both our accounts (data cutting out on holiday when limit has not been reached, not been...

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