Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hello, I recently renewed/upgraded my contract. The money I expected to leave my account was around £48, this was for both my device & airtime. I have several chat logs and information showing my agreed monthly payment was £48, however on my bill dat...
I've swapped over to O2 from Three yesterday, however the porting process hasn't been completed by Three. I can make outgoing calls and texts on my new O2 sim and people who I call see the number I transferred across. However I cannot receive calls a...
Spoiler3 trying to say they haven't received the router I returned. 3 trying to say they haven't received the router I returned. Three is telling me they haven't received the router I sent back. Well I have proof that I sent it back on 28/4/23 and ha...
Hi, I had a Three sim contract and upgraded through Available mobiles and stayed withThree. I contacted Three as I wished to move my Three number to my new Three contract and they did this. When it came to the date my old number was deactivated so I ...
This week I got a £491 bill for using 80MB abroad. I was well within my allowance, but apparently Three charges £6 per MB in some countries, for every single bit, regardless of your allowance.I didn't check my spending cap before travelling because I...
Hi,I am a new customer with three, I signed up for a £19/plan with unlimited data. I contacted three yesterday to get an eSim (my contact start date) and was told even though it was my start date I couldn't get a sim yet which alone was strange as I ...
I joined the Home broadband plan 4G plus on 12-06-23. However, due to the unable network and connection, I have to cancel my plan and shift to another service provider.I contacted Customer Service via "Start a Live Chat" to handle the cancellation an...
Hi, I went to log onto my account on the app and got told to reregister. Entering all my details and hit Register and it does nothing. The same happens on the web page. I am on my iPhone
My bill was always on 24th, but I get paid on the 25th, so i manualy paid bill, always a day late. So in May I thought, set up a direct debit to come off after every 25th. So in May and June the debit came off after 25th amd near end of month. Howeve...
Hi, I am unable to cancel my apple watch plan. I followed the instructions on the website and removed it from my watch app. However I am still being billed for it. I tried talking to a customer service person and sent them the link of the website i t...
