Data problem

[Luvillalba]

I bought an ilimited plan for a month (payed 50 pounds) at the airport because i'm on holiday. The saleswoman told me the sim works in all europe during muy trip. After one day my account inform 0 (Zero). Doesn't work. I'm wondering ir it's a scam. I need an urgente answers and Solutions from someone from three...

[JonathanB]

Hi @Luvillalba.

We never heard back from you. Did you manage to get this sorted out, or do you still need help? Please let us know either way.

Thanks,.
Jonathan

[JadeF]

Hey @Luvillalba 

Welcome to the Three Community Page.

I don't have access to your account information from this platform to check this for you. 

Is this a pay as you go SIM? Did you activate the SIM before you left the UK?

Jade