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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

New so need advice please

Hi everyone,I have just joined Three Pay As You Go and would like to know what the Pay As you Go service is like?At the moment I have a temp Three number, as I am testing it out and so far so good. Is Three Pay As You Go reliable enough to rely on fo...

HAPPY by Regular
  • 3456 Views
  • 4 replies
  • 0 likes

Best solution Call Forwarding / Divert on PAYG

Did something happen with call forwading on PAYG. I have 2 sims, one old plan and one new plan. Call divert doesn't seem to work on either of them anymore. I have tried different devices and also using short codes and phone menus with no luckPaul

paulg0 by Fledgling
  • 6488 Views
  • 4 replies
  • 0 likes

I cannot reset my password

Hi I'm having issues with changing password for my father's my3 account. I have tried over 30 times now and simply don't understand what's wrong. I requested a temporary password and use it to log in to my3 account, as soon I log in, it asks me to ch...

NazRiaz by Fledgling
  • 4833 Views
  • 2 replies
  • 1 likes

Offer for long-time customer - is this legit?

I received a call today from 01156473601. The person said they were from Three and that as a long-time customer, they were offering to reduce my phone bill by 30% for the next 12 months. I didn't want to give my personal details so they hung up. Is t...

Rhiannon by Fledgling
  • 2338 Views
  • 2 replies
  • 1 likes

Carnt access my account

I have had my 3 sim for about 10 years. I now can’t get into my account, all I wanted was to find out how much credit I had left and wether it required a top up. I have changed the password but I’m being told that doesn’t match with the mobile number...

Lthoel2 by Fledgling
  • 2287 Views
  • 2 replies
  • 0 likes