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Best solution Three your way plan

Hi hope everyone is well,I upgraded on the 18th January 2023 samsung s22 ultra my question is will I be on the old system or the new system I get an error message E53304 when pairing my watch my billing is the 9th February 2023 thanks.

Maxwell by • Regular
  • 1526 Views
  • 1 replies
  • 0 likes

Best solution Unusual My3 account on a new contract

Hi all,I have just taken a new contract with Three but the layout of the MyThree app is completely different from what I am used to.I can't find the usual sections for the Spending Caps, Roaming settings an so on. Instead there is a page with some Or...

damienp by • Fledgling
  • 2416 Views
  • 3 replies
  • 0 likes

Cannot view add-ons or roaming

Since I've had an account in October moving from O2 to Three I have a problem with your systems. After logging in on any device such as mobile or PC, I cannot view add-ons or roaming information for my account on the app or website. The error is Some...

andprouk by • Fledgling
  • 5749 Views
  • 7 replies
  • 1 likes

£150 Cashback Offer - December 2023 (Samsung S22)

On the 14th December 2023 I contact Three to take on an additional new device contract for a Samsung S22 256GB. When I purchased the contract there was a £150 cashback offer on the device after taking on the contract. After the first Month and 2 bill...

SWalsh by • Regular
  • 3576 Views
  • 3 replies
  • 2 likes

Data pack use when on holiday

Hi guys, I have a 3 pay as you go phone; I bought a £35 data pack which gives unlimited calls, texts and data for a month, I am going on holiday to Tenerife, will the data pack enable me to use the phone when I am out of the country?thank you

Fitz by • Fledgling
  • 2392 Views
  • 1 replies
  • 0 likes

Best solution eSIM - are they here or are they not?

So some of you may know Three launched new plans yesterday and along with them finally came the ability to choose eSIM and with great joy I headed over to the SIM replacement page to be told for an eSIM to contact customer service - so that's what I ...

isn2011 by • Regular
  • 11777 Views
  • 14 replies
  • 1 likes

Missing SIM & No Response from Customer Servive

I found that my SIM was missing today. It caused me a LOT of panic because it’s the number associated with so many of my accounts including banking and vital for most of my 2-factor verification. Anyhow, obviously I’ve been unable to log into my acco...

DaniM85 by • Fledgling
  • 1629 Views
  • 2 replies
  • 0 likes