cancel
Showing results for 
Search instead for 
Did you mean: 

Garbled phone calls from Three

GO1
New member

Was called several times today but couldn’t understand a word being said mainly due to background noise and other voices. Who can I speak to to ask what it was about. Please no chat it.

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hi there @GO1,

If you believe that the call you received was from Three, I'd follow Paddiewack's suggestion to connect with Customer Services 🙂

If the call was genuine and from Three, there should be notes on your account to confirm if a call was made, and for what reason.

If you have the caller ID, the team can also confirm if it's a Three number.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Maestro

Calling customer service on 333 seems to be an obvious choice. You can then also confirm it was they who called you.