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Hi I have been charged twice this month and I want my money refunded to my account, thank you

Disan
Fledgling

Hi I have been charged twice this month and I want my money refunded to my account, thank you

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @Disan,

I'm just checking in as we didn't hear back from you, did you manage to get this resolved last week?

Thanks,
Jonathan



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MichaelP
Community Support Team
Community Support Team

Hello @Disan,

If you were charged twice for your monthly bill, we can definitely look at refunding this.

If you've been over charged for anything else, you can also check this with Customer Services.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.