Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi hope everyone is well,I upgraded on the 18th January 2023 samsung s22 ultra my question is will I be on the old system or the new system I get an error message E53304 when pairing my watch my billing is the 9th February 2023 thanks.
Hi all,I have just taken a new contract with Three but the layout of the MyThree app is completely different from what I am used to.I can't find the usual sections for the Spending Caps, Roaming settings an so on. Instead there is a page with some Or...
Since I've had an account in October moving from O2 to Three I have a problem with your systems. After logging in on any device such as mobile or PC, I cannot view add-ons or roaming information for my account on the app or website. The error is Some...
On the 14th December 2023 I contact Three to take on an additional new device contract for a Samsung S22 256GB. When I purchased the contract there was a £150 cashback offer on the device after taking on the contract. After the first Month and 2 bill...
Hi guys, I have a 3 pay as you go phone; I bought a £35 data pack which gives unlimited calls, texts and data for a month, I am going on holiday to Tenerife, will the data pack enable me to use the phone when I am out of the country?thank you
Yesterday, I placed an order for a 5G home broadband device online on three.co.uk. I got two emails with confirmation of the order and the details of the contract. After I placed the order, I realised that I sent it to my old home address. I contacte...
So some of you may know Three launched new plans yesterday and along with them finally came the ability to choose eSIM and with great joy I headed over to the SIM replacement page to be told for an eSIM to contact customer service - so that's what I ...
I found that my SIM was missing today. It caused me a LOT of panic because it’s the number associated with so many of my accounts including banking and vital for most of my 2-factor verification. Anyhow, obviously I’ve been unable to log into my acco...
I cannot afford to pay my Bill, but I did make a payment of £20.00 yesterday, I can pay another installment of payment on Friday, when I get paid, but I cannot even receive incoming calls, as I have been completely city off! I do apologise. But I wil...
Wonder if anyone can help, I cannot login to the my three app on mobile or by pc, I have contacted customer services three times now and not getting antwhere, I have reset the password multiple times and every time the app or website says oops were s...
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