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How to 'manage' a complaint via 3UK Self Service

dalep
New member

Yesterday I received an email from noreply@mails.three.co.uk which said:

Hi there, it's Three.

One of our agents has updated your complaint (2503041032xxxx) with some new information. Please take a look as soon as you can.

To manage your query, just log in.

Thanks,
The Three Team

However when I click log in (when already signed in), it just takes me to the main 'dashboard'.

How do I access the complaint information?

 

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