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Conversations

Proof of purchase and usage

I am writing to formally raise a complaint regarding an unresolved issue with a device purchased from Three.I am unable to obtain a copy of my invoice, as I have been repeatedly informed by your customer service team that it cannot be located in your...

Amar1 by Fledgling
  • 143 Views
  • 1 replies
  • 0 likes

Abandoned by Three after knife attack

We wife and I were attacked at knife point in Rio de Janeiro on the 24th March, despite being very shaken, we are both fine apart from an injured finger, however, my wife's bag was stolen, and it contained her iPhone. We have blocked the phone with A...

TonyD by Regular
  • 245 Views
  • 3 replies
  • 0 likes

Best solution Whats with this nonsense?

Whats with this nonsense coming from three?STOP spamming and focus on your network and services.Leave the useless nonsense emails alone.  

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JohnRo79 by Fledgling
  • 591 Views
  • 4 replies
  • 0 likes

AWT

Hi I joined three before 2021 and have AWT as part of my roaming account. I have found today that I have a £45 charge for using it. I am currently in South America Curacao. What is the charge for ?

Missed payment affected the credit file

Long story short: My tablet's airtime was supposed to end in March of 2025, however, Three still continued to take payments from me until the end of October, when I called in and asked to cancel as the plan is not needed for me anymore. The advisor t...

Café Nero rewards

The cafe nero reward has disappeared again ... not appeared after refresh for 29th Dec 2025. There still seems to be the other £1 coffee code but for places I've never heard of and aren't anywhere near where i live.  Please would someone look into th...

Help

Hi there I have just received my WiFi’ box and it’s not working my daughter has got the SIM card stuck in it