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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Cancel and Return Router?

I'm thinking of cancelling my Three account. Do I still need to send back the 5G router even though it is more than 2 years old?I find the Three support is woeful. Got put in a webchat Q behind 27 others. Tried in the app but it said no one is availa...

quik123 by New member
  • 31 Views
  • 0 replies
  • 1 likes

Store Pickup

I upgraded my phone on Thursday afternoon for store pick up, I’ve had no confirmation that it’s ready. It’s been a day now, should I call the store?

Pippin by Fledgling
  • 33 Views
  • 0 replies
  • 0 likes

Charge

I’m abroad in Go Roam Europe destinations, and received a text this morning saying I’ve reached my 12GB limit, followed 1 minute later by a text saying that I’ve started a new billing cycle and that my roaming limit of £45 has been refreshed. Does th...

NJ by Fledgling
  • 65 Views
  • 2 replies
  • 0 likes

Forced unwanted downloads

Why am I being forced to accept ESSENTIAL apps after I downloaded a Google update? Why are those utterly mindless garbage games essential?  Please do not force me to download your  unwanted rubbish

Kryten by Fledgling
  • 37 Views
  • 0 replies
  • 0 likes

Best solution Pin number

I want to add a PIN code onto my SIM card but I don’t know the default PIN number, can you please help.

Gary1972 by Fledgling
  • 103 Views
  • 2 replies
  • 0 likes

PAC code issue

Hello,I requested a PAC code on 26/05/24; it all came through fine and the message stated it was valid until 03/11/24. I later found out this is incorrect and it is only valid for 30 days. My new service provider had issues trying to port my number a...

Ash88 by Fledgling
  • 87 Views
  • 0 replies
  • 0 likes