Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I just want to TALK to someone in Customer Services who can help! No email available though. Can't get through on phone and LiveChat people are hopeless.I have had a security breach on my phone and a recent call that I did not make has wracked up a c...
HiI bought a global 10gb sim. And after using all the data allowance, I paid £5 top up just in case. But there seems still to be £5 left in 'Your cash credit', unused. Can I get it refunded?Thank you
Hi, I'm trying to get my PAC code and I haven't been able to get in touch with anyone. Whenever I send a text to 65705 requesting a PAC code, I've been given a STAC code each time. For context, I'm switching to a new Three contract but I was told tha...
I cannot seem to register an account with My3 for some reason? I'm registering for a new account and it keeps saying that my email is invalid despite typing it out correctly and it being a working email address. Its very frustrating as I cannot top u...
The form on this page: https://www.three.co.uk/support/switching/forms/pac-request-formEvery time I try to use it to port my number I get the message "We are unable to process your request at this time, please try again later."Is there an issue with ...
I recently purchased the HUAWEI mifi and it is seemingly working fine, however I would like to log into the app so that I can control the auto-sleep setting (after a while the box turns off.) I have downloaded the ai life soo, and created an account ...
I risk physical abuse if I get caught creating another email address. I have one email address and two accounts registered to that email address. I can only access one account nowI desperately need access to my account so I did try and change it - i...
HelloMy phone has been lost and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three 5 times!! and I still have yet to receive this information. The customer service is appalling. ...
Hello there I’m trying to log into my three account but I can’t remember what email I set it up with.
Hi, Is there anyway I am able to get my number of 10 years back? Three customer services have stated that due it being inactive it has been deactivated. is there anyway of recovering it?
