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Yesterday I received an email from noreply@mails.three.co.uk which said:Hi there, it's Three.One of our agents has updated your complaint (2503041032xxxx) with some new information. Please take a look as soon as you can.To manage your query, just log...
Both last month and now twice this month I have had texts from Three towards the end of my billing cycle warning me I have used 80% of my data allowance and have around 4GB left (I'm on a 30Gb plan). On every occasion when I have checked my remaining...
I recently purchased a Honor magic 7 pro as there was a trade in offer for £360 enhanced trade in, I opted for this, I received the bag and posted it out a couple days later I received confirmation payment would be made within 3-5 working days this w...
Is it a three nr 0333 338 1079?
3 tell me they will be closing my account tonight because I haven’t used my phone for three months and haven’t used any credit. I have a monthly account with 4GB available, not a pay as you go account and I use some data every month. The on line chat...
hello can i have back those 32£ in my bank account cuz i activated auto payment
I upgraded early through Three. Gave me a trade in option. I have sent off as instructed and have received track and trace that this has been received by I have heard nothing. I have been on hold now every day for the last 3 days for over 1 hr and no...
Dear Three Customer ServiceSadly, this seems like a common problem. I note there are several similar threads on the Three Community and numerous comments online about issues with router returns.I won't put the full background here but my experience c...
Hi,I have a device plan with three and I want to make additional over payments on an ad hoc basis to this plan.Everytime I try to do this via my account online once I submit the payment I get a error message saying it’s failed.This has happened numer...
What ad happened to three I'm awaiting for my 2 refunds .and talk about being messed about .can you please enlighten me I'm so fed up of chatting away on chat and being told it will be reimbursed in 28 days . Not happy
