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Conversations

Please Help Trade-In money Device Frustration

Please help.My wife ordered the Pixel 9a from Three when it was released and traded in her Pixel 7 Pro.The new Pixel 9a phone arrives. We sent the trade in phone off and eventually receive an email stating that the money for the trade-in phone would ...

LeeWare by Fledgling
  • 371 Views
  • 1 replies
  • 0 likes

Three website is designed to waste your time

It seems clear to me that the Three website is specifically designed to waste customers time when searching for a new hand-set. If this wasnt the case why wouldnt there be any functionality to search for available hand-sets by location? In order to s...

io1 by Fledgling
  • 336 Views
  • 1 replies
  • 0 likes

Best solution Voicemail security

Hi, I have a question regarding the default security of voicemail. If someone doesn’t have a voicemail PIN set up, could their voicemails still be accessed remotely?

B6 by Fledgling
  • 741 Views
  • 5 replies
  • 0 likes

Issue with changing last name

Posting here because I'm getting so fed up, I've been trying to change my last name with 3 with no success since I got married. They don't seem to understand that Polish last names come in male and female variants. I have managed to change my last na...

Issues receiving e-sign document

I can see that a lot of other people are having this issue as well.  I understand that the email will resend automatically for 24hrs up to 72hrs when the system will cancel the order.  The email address Three are sending the document from gets reject...

Not account owner

Had nothing but issues since joining three , firstly I could only log into the app and not the website, and the response I got from customer services was if you can use the app you don’t need the site. then a few days later I could no longer log into...

Dlloyd83 by Fledgling
  • 668 Views
  • 5 replies
  • 0 likes

Best solution Samsung Galaxy 8 Classic - Delivery Date

Hi. I ordered a Samsung Galaxy Watch 8 Classic LTE yesterday from the Three website, when i ordered it said pre-order, stock due on 14/8. I've checked the website today and it now says Low Stock - order by 8pm tonight for delivery on 9/8 (tomorrow) s...

aide199 by Regular
  • 1238 Views
  • 4 replies
  • 0 likes