I can only send texts — I can’t make any calls

[bongoskank]

Hi everyone, 

I recently transferred my number from Giffgaff to Three using a PAC code. I’m currently in Poland. I received confirmation messages about the transfer and also increased my spend cap, but I still can only send texts — I can’t make any calls.

Does anyone know what could be the reason or what I can do to fix this?

[MichaelP]

Hi @bongoskank,

Have you still had problems with making calls since switching to Three?

I understand you were abroad when you initially posted this - was this happening only when roaming, or did the calling issues also occur when in the UK?

Thanks,
Michael

[PeteG]

Hey. 

Welcome to Three Community. 

What is happening when you try to make calls? Can you receive calls? 

Pete.