Nero Codes all gone Monday morning

[Steve9]

This Monday morning at 11am codes all gone!!

I really valued this so will probably opt for another contact with O2 etc when my 3 contract comes to an end

[Emyemmm]

Ignore the other response. This is something that bothers me a lot too. One of the benefits I enjoy from 3 is the Nero and cinema codes and both expired this week before midday on day 1! I’m getting fed up of how often this is happening, it never used to! They can’t seem to be honest about why their codes are running out almost instantly and admit it’s changed recently. I changed my plans with family to use the cinema voucher this week and they’re offering a free one instead of the £3 ticket so now neither are available. Extremely frustrated and unhappy with the three rewards recently. There are 4 of us on 3 contracts and after 10 years I’m very likely to leave until this is sorted out.

[Paddiewack]

I’ll remind you this is a phone company not a restaurant,and these are perks not part of your airtime agreement. All the offers are subject to availability and if you’re contemplating leaving because of not being able to get your caffeine fix then you’re probably unhappy with Three per se. 

[Emyemmm]

The tone is unnecessary. They’re all like for like these days so these perks can make all the difference. My point is that there is a recent change as the codes never even ran out by the end of the week and now Monday morning they’re all gone, so what’s frustrated me is not understanding why and not being given a straight answer.

[Paddiewack]

I don’t think the tone is unnecessary at all. These are perks with no doubt limited availability on a first come basis. However there are many things about Three whereby a straight answer would make things easier. On that basis and that alone I agree with you. 

[Paddiewack]

People like you amuse me! I joined Three to be able to make calls send texts use the internet etc;you get the general idea. If I want a coffee I’ll buy a jar of Nescafé. The point I’m making is that if I can’t use my phone then that’s an issue but to crow on because you can’t get a coffee…. well as I’ve already said people like you amuse me. Say hello to O2 for me won’t you.