Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I previously had a contract with THREE and ported my mobile number to another supplier for a few months and decided to come back to THREE keeping my existing mobile number.Now the issue is that because I have a closed account with my mobile number, I...
Hi. So my PAYG £20 plan allowances expired 15 Apr and when on WiFi I received an email saying my auto renewal had gone through. I went to my3 app and saw that no allowances are shown. Usually it would at least say expired or the new ones as showing. ...
Hiya all, hope this msg finds you well. Need help on my account .This morning , my PAYG have £20. I do register and login to buy £10 data pack ( autorenew).After bought £10 data pack, my account have £10 without £data pack at all ( I do get the conf...
I want to move my daughter across to three. I’m already a three customer and have been for a long time. I was just going to do a SIM only pay monthly deal for her as she already has a device and I’ve requested her PAC code. I’ve gone online to do it ...
Hi there. I have emailed the proofs@3mail.com three times now with the relevant documentation and information that I need to update my surname on my broadband and mobile account.This situation is unique and sensitive and I don't want to through it ag...
My password is not working on the android Three app, but does work on a PC in chrome and edge. How do I get the app to accept the password?
I've tried multiple times over the past few weeks to re-register my account so that I can access my account details. Every time I do this I have an issue at the exact same point; after following the steps of registering, it tells me to complete the h...
I've got a UK 3 SIM only plan. Just landed in Faro, Portugal. Phone didn't automatically adjust for roaming. Consequently no mobile or data. Using hotel WiFi to log into my account to change settings but 3 is messaging OTP to my phone, which is no ...
Been trying to log into my account since the update, have been unsuccessful every time. Now when I go to log in, it says my number isn’t on record… have been with three like 6 years now, maybe 7. Same number same sim, just can’t log in to manage my a...
my father got a pay monthly contract for me using his account, and i’m trying to re register but it’s not allowing me to use any emails. i tried his one and it’s saying it’s registered already but i’m unable to see anything regarding my account/ cont...
