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Best solution Can't get PAC code via text or My3

Hi, I need a PAC code to transfer my number, but I can't get it via text (PAC to 65075) or My3 account. When I try to request it online, it just shows "undefined." I also can't access Live Chat to contact customer support. Can someone from Three supp...

KM1 by • Fledgling
  • 105 Views
  • 1 replies
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Best solution Three app

I need to pay my bill today and everytime i try to pog into the 3 ap it says there is an error tried to ring to do it could only speak to a robot even then asked for my details put them in and the robot ended the phone strange

Best solution SMS says Data has 2 days Left, App says 2 Months

Hello,I just received a SMS from Three saying my data pack will run out in 2 days, although I bought a £90 unlimited pack and still have 2 months left. So I checked on the My3 app which gives the correct information.SMS seen here:App says this: The S...

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MY ADDRESS DONT EXIST ON DPD

I have a order for upgrade placed on the 30th of January 2025 and ahead of the delivery date I was looking into the dpud website And notice that my door number is not existing s this is a new postcode I try to contact the customer service and again n...

OCJUNIOR by • Fledgling
  • 212 Views
  • 1 replies
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One-time Passcodes

Hi there!I've recently upgraded to a new number, and cancelled the old one. However, when I try to log in to my Three app, the number associated for the one-time passcode is the old number so do not receive the SMS. I've already updated my account de...

3Bee by • Fledgling
  • 170 Views
  • 1 replies
  • 0 likes

I desperately need to reactivate my old number

I am on a phone contract and recently decided to change my number back in November. My phone then had to be repaired and now I can't log into my email address which is very important. As it was set up on 2-step verification. Without access to this em...

Upgrade stuck after credit check accepted

I have been trying to upgrade my phone for weeks. The app said it was possible to upgrade so went through the process of completing the upgrade whilst paying the £145 upgrade fee as it is a slightly early upgrade. It all went through fine and the cre...