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Conversations

Last Line No Longer Available

I switched to Three from EE on the 7th January and took my number with me.I have two sim contracts with Three, one that I took out for my daughter in December and her number transferred with no issues.Initially my number was showing when I logged int...

LynnB by Fledgling
  • 138 Views
  • 1 replies
  • 0 likes

App broken?

After the recent upgrade to the app it's useless. Trying to make a device plan payment getting constant server errors. It then told me my balance was over £8000 in credit. Just hanging or taking ages to load. Do they even bother to test it? The call ...

Dave-Bag by Fledgling
  • 145 Views
  • 1 replies
  • 0 likes

Roaming passes disallowed roaming

I purchased a few 3 day ATW passes to use in Australia.  I had to call customer services to confirm they had been added to my account because nothing showed on my account page, I was assured they were added and I could see the extra charge on bill.Fa...

Travisty by Fledgling
  • 273 Views
  • 3 replies
  • 0 likes

Can’t get past the last page to order my upgrade!

Trying to get an upgrade and 3 have already ran a credit check which was successful, now I can’t get past the last page where it asks you to just check over everything, despite checking the box and downloading all of the documents. Ive even selected ...

CC23 by Fledgling
  • 192 Views
  • 1 replies
  • 0 likes

My3 app & website

I’m feeling really annoyed now with three as of last nite i topped up my credit on the three app, put about £10 credit on it ready to buy a data pack this morning to notice three had taken £3.15 of my money already without me buying a datapack for so...

Unable to link up the number

Hi i have two three sims and i have registered one sim using one email address . I want to link up the other sim to the same email address but i don’t know how to do it . In website it says contact to three but whenever i try to contact no one pick u...