Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi, I'm trying to get my PAC code and I haven't been able to get in touch with anyone. Whenever I send a text to 65705 requesting a PAC code, I've been given a STAC code each time. For context, I'm switching to a new Three contract but I was told tha...
I can not remember my login details
My three account wont let me login i keep getting a message saying my phone number is not recognised. so it can't send me a passcode
I cannot seem to register an account with My3 for some reason? I'm registering for a new account and it keeps saying that my email is invalid despite typing it out correctly and it being a working email address. Its very frustrating as I cannot top u...
I am unable to re register for the my3 app as my number is associated with an email that’s assigned to another number. I have tried calling but cannot get through to anyone to assist. Anyone have any ideas how to fix this?
Is anyone else having problems with re registering their My 3 account following upgrade. I have tried a dozen times to re register but keep on getting error message saying that these details already registered????
Someone please help me re register on the 3app.It says I'm "already registered" when I try to re register. but I need to "re register" when I try to sign in. As I use unlimited data and a hotspot this is very inconvenient, also my signal has been ter...
I'm trying to re-register my account by desktop but I keep getting:"Internal Server Error - ReadThe server encountered an internal error or misconfiguration and was unable to complete your request."when I click [Register now] When I try to use the ne...
After 5 or 6 chats with support, being put through to second line support twice and being given a reference number - I am still unable to log onto my account. The OTP never gets sent..at first three couldnt send me it either(but they fixed that! just...
Hi,My only SIM card with Three is for the home broadband, and it is kind of annoying to have to be at home and connected to log-in every time because of the 2FA.I'm not trying to turn-off 2FA, but is there a way to change the number it uses?In my acc...
