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My phone internet and calls are not working abroad. I travelled to the EU and was expecting those things to work seamlessly at a Go Roam location. I was happy to pay £2 for this. However, I am not even able to make calls (or send texts) to my wife, l...
I've had two monthly boosts for a few months now and I've tried to cancel them multiple times by going on the app and pressing remove on them. However, if I changed tab and go back, or close and reopen the app, the add ons reappear. Same thing with t...
On 9th July I was offered an upgrade after being a customer of Three for 6 years. I passed the credit check and was told everything had been successful. Then I was told that my order got 'stuck' due to a Three technical issue, so I had to wait 72 hou...
I’m having a great deal of trouble getting into my 2 data only SIM accounts. The problem is that I’m being sent a one time passcode to the SIMs that are data only, so these SIMs don’t receive messages, as there is the facility to make phone calls. I’...
Account charged for both 'H3G' AND 'H3G P' each month yet I only have one device, a phone? Any ideas why?
Had a regular data pack on auto top up which stopped renewing so I manually renewed. Can see it’s active but data doesn’t work. Called support and after an hour was told I need to add credit to use data. I added credit a month ago and haven’t used it...
I bought the one time unlimited data pack but I still got a text saying I used my entire data allowance of 4GB. Is it not working or are the app and the texts mistaken? What will the bill be at the end of the month?
I haven't been in the country (UK) for 6 years.I haven't used this Three Mobile sim card for 6 years.I have been paying a monthly amount of around 20 pounds for the last 6 years.*How* can I fully cancel this service and *end* getting billed / direct ...
upgraded. Uninstalled. Reinstalled. And it finally worked. Went to go back in again today and back to the old error message. What's going on! This is so annoying. Im abroad and need to access the app to keep an eye on my usage.
Wondering if any other three customers have seen similar issues.I upgraded my contract on the 17th of June, took delivery of my new phone on the 19th. On the 22nd of June I had a call from a person claiming to be from three billing.he was calling to ...
