Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have bought 2 SIM cards to use them in 2 separate phones. I've registered and can login on My3 App to one of the SIM. But when I'm trying to register or login My3 App in the second phone it's not letting me. (I have used a different email address t...
How do you delete an account from the Three app once you don't use the account any more?I have a SIM only contract, but when I go abroad I temporarily remove my contract SIM and insert a Three PAYG SIM. I then add the new PAYG account to my Three ap...
how to set up my paramount account with my3 sim
I’ve been with Three Mobile for nearly 10 years, but the last year has been a nightmare and I want to share my experience so others are aware.Issue 1 – Stolen phone & fraudulent chargesEarlier this year my phone was stolen. A third-party Google servi...
Had nothing but issues since joining three , firstly I could only log into the app and not the website, and the response I got from customer services was if you can use the app you don’t need the site. then a few days later I could no longer log into...
I have received and paid the final bill after leaving Three. I now wish to permanently delete my account information. How do I do this?
I found an amazing deal via the BLC website for an iPhone 16 and 150 Gb data for £27 p/m on a two year contract (3 years on phone £19 Phone + £8 contract p/m), but was told in store and via customer support they couldn't match this deal, even though ...
I have cancelled my contract to pay off my phone. How do I delete my My3 account after the final bill is paid?
I was looking at my three app and noticed something in the basket. I didn’t look carefully and just deleted it, assuming it was an upgrade I had been discussing with support a few weeks ago. Now I’m wondering if every month the amount I pay is added ...
I was using pay as you go. I speak to three live chat, the lady transfers my pay as you go to a 2 year contract. The app is not showing anything. I can still use data, calls and texts though. I phoned 333 just now and it said I had unlimited data. On...
