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Best solution Basket

I was looking at my three app and noticed something in the basket. I didn’t look carefully and just deleted it, assuming it was an upgrade I had been discussing with support a few weeks ago. Now I’m wondering if every month the amount I pay is added ...

PJG2025 by • Regular
  • 420 Views
  • 1 replies
  • 0 likes

New contract not showing

I was using pay as you go. I speak to three live chat, the lady transfers my pay as you go to a 2 year contract. The app is not showing anything. I can still use data, calls and texts though. I phoned 333 just now and it said I had unlimited data. On...

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Fault with switching settings through the app

Switching adult content off through the Three app doesn't work. You may get a message saying "Settings Saved" but no confirmation SMS ever arrives. The only way to switch off adult content successfully and receive a confirmation SMS is by logging in ...

Anonymous by • Not applicable
  • 478 Views
  • 4 replies
  • 1 likes

Incorrect SMS saying 100% of data has been used

There are multiple threads here about incorrect notification of data use, many saying the problem has been fixed.I have a monthly contract, with 8GB data. This month I have been in the UK. As I was coming to the end of my billing cycle with 5+GB left...

DrTony by • Fledgling
  • 464 Views
  • 0 replies
  • 0 likes

Billing

my bill was due on 12 /3/25.monthlyWhen I looked on my 3 app it states it was overdue so I have paid it today.I thought the monthly payment by direct debit comes out automatically just confused.

Money refund

So o moved of to three 6 weeks agao traded my old phone in which i was told £526 it's now been 6 weeks i still dont have the money 3 times now I have been told to wait 5 working days I have done and still no money on my account nothing but lies on ev...