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No credit

Blablabla
Fledgling

3 weeks ago

3 weeks ago

I have over £60 on my account but I can't use it, every time it's saying no credit....

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JonathanB
Community Moderator
Community Moderator

3 weeks ago

3 weeks ago

Hi @Blablabla,

Sorry to hear this. Are you able to check My3 to confirm your credit balance is still £60? What are you trying to do when you get this no credit message? Is this when making a call, sending a text, or trying to connect to the Internet or use an App? Or are you trying to make a purchase online with Three Pay?

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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