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Conversations

Disconnected sim

Hi. My number was recently disconnected without any warning whatsoever and it’s very important I get it back. It only happened a week ago and I’ve been trying to get it back urgently. The number is tied to a few of my email accounts as a 2 step authe...

Manoj - Complaints Team - Great Service

Three have been a pain for months in sorting out my account. I wasn’t getting anywhere and getting fed up with the amount of letters being received by them.Manoj from the complaints team managed to do what everyone else couldn’t in less than 15 mins....

Number disconnected during porting process

Hi, have been a Three customer for a couple of years. Was looking for an upgrade but wasn’t a fan of the deals on the Three website so I looked elsewhere and found a new contract on Affordable Mobiles that worked perfectly for what I needed.In the ch...

AIMEEK_B by Fledgling
  • 2821 Views
  • 2 replies
  • 0 likes

In Store Identity Requirement

I've just been into a 3 store to investigate a SIM card connection issue.  It requires a manual connection reset each morning after my phone wakes up.  Store CA suggested a new SIM card.  OK.  But then CA wanted a Govt ID hardcopy eg photo driving li...

CRUMBS by Regular
  • 8160 Views
  • 9 replies
  • 2 likes