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PayCrs

Masi
Fledgling

Hi I have problems about Crs massages which asking me about payment. I have paid all my bills  I don’t know why I am receiving these massages. There is reference starting with 3A. 
what shall I do? 
please help me. 
thanks

2 REPLIES 2
Maxine
Community Support Team
Community Support Team

Hey Masi,

We understand this can be concerning, and @Paddiewack is correct. You'd need to get in touch with our Customer Service Team to look into your billing and check where these charges are coming from.

Maxine



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Rising star

I’m assuming you’re referring to a debt agency. In my opinion you should contact Three customer service and find the exact state of your payments. Ask them if they’ve referred your account to a debt agency. If they say categorically no and all is good then it’s a scam and should be reported as such. If customer service HAVE referred your account you can at least discuss things with them. Don’t sit on things;act now.