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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Unknown charges

Last month I got charged 40 £ stating that I have bought coins on tiktok using my three pay ( I don't have tiktok account) this month just received text that I purchased coins form some app worth 40£. I complaint to three last month which was of no u...

Active Three Pay fraud

My phone was stolen in November and the criminals used my 3 sim to set up a fake Google account. Then then have spent 200 pounds on my 3 bill through google Pay. 3 have said multiple times that the spend cap will stop this. Goggle say that as it is a...

PayCrs

Hi I have problems about Crs massages which asking me about payment. I have paid all my bills  I don’t know why I am receiving these massages. There is reference starting with 3A. what shall I do? please help me. thanks

Masi by Fledgling
  • 181 Views
  • 4 replies
  • 0 likes

Three pay question from new user

Hi, I joined three yesterday and received a pay monthly sim, and have a question about three pay. I tried to make a Three pay purchase through the Google Play Store and also on jeffbet using a "pay by mobile" option and both were declined because of ...

zenny22 by Fledgling
  • 94 Views
  • 1 replies
  • 0 likes

Best solution Three app

I need to pay my bill today and everytime i try to pog into the 3 ap it says there is an error tried to ring to do it could only speak to a robot even then asked for my details put them in and the robot ended the phone strange

mad4mobiles scam on data only sim in router

some how mad4mobiles scam got the phone number inside a three router and has been charging £4.50 a week for the past 7 weeks on my account.i rang the number to cancel it from my landline but its automated message says there is no premium services att...

Saftek by Regular
  • 331 Views
  • 2 replies
  • 0 likes

Unrecognised 'Three Pay' charges

I have been charged for using Three Pay for past 4-5 months and hadn't realised it. It is about on average £30-£45 per month approx.I have never used Three Pay, being honest only today I have been reading about it. Called Three helpline, as always ra...

KS by Fledgling
  • 324 Views
  • 2 replies
  • 0 likes

Trade in

So I've been trying for wellover a month to get the payment promised by three when trading in my old device. I opted to trade in through three assuming it was an in house service. After sending my device and tracking that it had been delivered, I rec...

CurtisH by Fledgling
  • 257 Views
  • 0 replies
  • 0 likes