Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Hello, I would like to know why you were charging £25 on my invoice when that was not what was agreed? 

Andrade by Fledgling
  • 31 Views
  • 1 replies
  • 0 likes

H3G LOAN being reported as default on credit score

on my credit score I can see a loan to H3G LOANS , the credit report is saying that the loan is in  default even though I am making a payment every month via direct debit . it also states that the loan started in. February 2024 but I didn't take the ...

CH8888 by Fledgling
  • 87 Views
  • 0 replies
  • 0 likes

Google Play charges non stop

I got my phone stolen in London at the beginning of June.At the end of June got my first batch of Google Play charges that added up to £100, called Three and they took zero responsibility claiming is a third party app… but it is charged from Three Pa...

mlauragb by Fledgling
  • 150 Views
  • 1 replies
  • 0 likes

Three Customer Information Being Sold

Wondering if any other three customers have seen similar issues.I upgraded my contract on the 17th of June, took delivery of my new phone on the 19th. On the 22nd of June I had a call from a person claiming to be from three billing.he was calling to ...

Apollo92 by Fledgling
  • 212 Views
  • 0 replies
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Says Spend limit hit but never used it

Hi can you help me please, I can't access three pay .. so like buying an app on the Google play store or using boku etc, I tried the chat but it's a robot and just provided a couple of links, one of which said spending limits .. so I clicked on it an...

Your service does not allow access to this number

Hi,Perhaps someone in the community might be able to help me solve, or at least explain, an issue that seems to have stumped Three themselves.  I cannot call the Dao Pay premium telephone number.  When I call, I go straight to the error message  - "Y...

Tofu27 by Fledgling
  • 674 Views
  • 4 replies
  • 0 likes

Am confused.

Hi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us.I got this message from three without upgra...