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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Voucher not going to work AGAIN

The cafe Nero voucher again isn’t going to work it’s saved in my codes again for the second week but it did that thing where it says something went wrong!! I’m getting highly p’d off with this as it wastes half an hour of my day going there. Also it’...

Phone monthly

I have been three customers and from October and can’t even get phone monthly even refurbished ones the cheapest the iPhone 13 refurbished 290 £ then asking me to pay for early upgrade 350£ for credit even more than phone price I don’t think it’s way...

Sakol by Fledgling
  • 187 Views
  • 1 replies
  • 0 likes

Insufficient funds

Ive been using ThreePay for some in-app purchases and it been going well with no issues. But yesterday when i tried to top up my game again, it said that “i may need to add insufficient funds to continue using mobile phone billing” although I have en...

Phone stolen, google play charges

I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...

credit check failed?!

recently i phoned three to upgrade my phone after around 2 hours on the phone we finally came to a decision and was told my new phone would be with me on monday, until they ran a credit check on me! 2 years ago when i personally upgraded my phone whe...

caity by Fledgling
  • 2967 Views
  • 5 replies
  • 2 likes

Tara Arnold

Up until 2 months ago I was using the three-pay allowance fine it was brilliant it really helped me out the second half of the month and then it just stopped three have checked everything up to my spend cap we have exhausted all options can't think o...

Unknown charges

Last month I got charged 40 £ stating that I have bought coins on tiktok using my three pay ( I don't have tiktok account) this month just received text that I purchased coins form some app worth 40£. I complaint to three last month which was of no u...

PayCrs

Hi I have problems about Crs massages which asking me about payment. I have paid all my bills  I don’t know why I am receiving these massages. There is reference starting with 3A. what shall I do? please help me. thanks

Masi by Fledgling
  • 1414 Views
  • 2 replies
  • 0 likes