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Phone bill

Heth0012
Fledgling

I’ve paid 60 today will my phone get switched back on 

2 REPLIES 2
Maxine
Community Support Team
Community Support Team

Hey Heth, 

Welcome to the Three Community!

Just as @Paddiewack mentioned, we're unable to check customers accounts from here due to security reasons. If you've paid your overdue balance, it can take around 24 hours for services to come back. You can reset your phone to help with the activation. 

If you're still not getting your services after trying this please reach out to our Customer Support Team who'll be able to look at getting your account reactivated.

Maxine



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Key player

I’m sorry but this isn’t customer service and we have no access to your account. Call 333 or 03333381001 from another phone to ask them the question.