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Contract upgrade

MG21
Fledgling

I stupidly messed up my order! Instead of upgrading to a 'sim only' on my current mobile number, I made a mistake and got an new sim that has a new number, I stupidly put the new sim in my phone. Can I still cancel on the cooling off period?

1 REPLY 1
JadeF
Community Support Team
Community Support Team

Hey @MG21 

Yes you will have a 14 day cooling off period. 

If you reach out to the team here, they can get this organised for you. 

Jade