Scam from 3 pretending to be three beware 0333 338 1001 offering 45% off calls .. ask to reset you p

[Pauljmac50]

Scam from 3 pretending to be three beware 0333 338 1001 offering 45% off calls .. ask to reset you password ITS A SCAM. My credit card used in Chicago..natwest fraud squad cancelled my card . Never reset your password over the phone

[Faizah]

Same thing happens to me. Very disappointed as  it came from a three number. O have now cancelled my card.

[JadeF]

Hey @Faizah 

Welcome to the Three Community Page. 

I'm really sorry to hear that you've been the victim of a scammer claiming to be from the Three network.

Thanks for bringing this to our attention. Here's a link to our Fraud to watch out for page. There's info about a range of scams and fraud, as well as the organisations who can support you.

Please reach out to our Customer support team should you wish for us to check your account for any potential fraudulent activity. 

Jade 

[JonathanB]

Hi @Pauljmac50,

I'm sorry to hear that scammers have been in touch pretending to represent Three. Thanks for helping raise awareness about this. Here's a link to our Fraud to watch out for page. There's info about a range of scams and fraud, as well as the organisations who can support you.

If your password has been changed and was disclosed to the scammer, ensure you update this again as soon as possible, I'd also recommend to get in touch so the team can check for any signs of fraudulent orders being placed. I'm glad to hear that the fraud team with your bank were quick to act.

Thanks,
Jonathan