Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Number Spoofing Increases

I've had an increase in number spoofing at the moment.I've had around 4 calls from random people, saying they are returning my call because they've had a missed call from me. Even an angry individual that wouldn't believe me when I said I had not cal...

hitmusic by Fledgling
  • 115 Views
  • 2 replies
  • 1 likes

Mis-sold Insurance

I am writing to formally escalate my complaint regarding the mis-selling and silent downgrading of my Full Cover Insurance (T4) policy.From the start of my contract in 2023, I paid £13/month for Full Cover, as reflected in my contract summary and eve...

fuze forge scam

I’m honestly beyond frustrated right now. I’ve got an £18 charge on my Three bill for a Fuze Forge subscription I NEVER signed up for. I didn’t click any link, didn’t agree to anything, didn’t even know this service existed until I saw the charge. An...

DeeZnts by Fledgling
  • 303 Views
  • 1 replies
  • 0 likes

Best solution scam or not

got and email from threeloyalty@promowinners.com saying i had won x2 general admission tickets for leeds fest is this real?i did enter a draw on three+

linz87 by Regular
  • 395 Views
  • 1 replies
  • 2 likes

Fuze Forge Games - THREE’s latest Nightmare?

Following numerous complaints, it now seemed like Three have been hacked by allowing a third party (Fuze Forge Game) to scam innocent customers—some have noticed unauthorised charges on their bills, while others remain unaware and continue to be scam...

Best solution Sim Scam?

I had a call from a mobile number yesterday, claiming to be from 3. The number was 07********* The caller said that “we are upgrading our services, your current SIM will stop working in the next 2-3 days. We are sending a new SIM by courier tomorrow....

Philgc by Fledgling
  • 645 Views
  • 1 replies
  • 0 likes

Best solution Potential fraud

I keep on receiving calls from the following numbers 07********* and 07*********. The individual claims to be Harrison, rep I.d 2007. He is offering me a Samsung s22 for £10 a month including 20gb data, unlimited calls and texts for 18 months. He sen...

HR1 by Fledgling
  • 443 Views
  • 1 replies
  • 0 likes

Pay as you go top up

Hi top up £35 at 12.05 am And you send a text Say  Hi there, Your £35.00 Top-up's good to go - so your new balance is £35.00. It's 35p per minute, 15p per text, and 10p per MB of data. You can also convert your Top-up to a Data Pack - which gets you ...

Jade1975 by Fledgling
  • 617 Views
  • 2 replies
  • 0 likes

Best solution Possible scam

03333381040 This number called me said it was from three UK after I placed a order for upgrade asked my postcode and dob knew what phone and everything i had on my order but then proceeded to say they needed to update the price as it had gone up even...

SL1994 by Fledgling
  • 496 Views
  • 2 replies
  • 0 likes