Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hey - has anyone else received a call from number 0333 338 1040 on the back of raising a fault with the network?We have had a network issue for 13 days where we (7 of us in the same postcode) can't make calls, receive calls, or call voicemail. We hav...
I’ve been with Three Mobile for nearly 10 years, but the last year has been a nightmare and I want to share my experience so others are aware.Issue 1 – Stolen phone & fraudulent chargesEarlier this year my phone was stolen. A third-party Google servi...
I received a scam call from 02*********, claiming to be from Three. The woman on the phone claimed she wanted to confirm I was happy with my services. I've heard of scammers often asking "Yes/No" questions while recording the call, and then using voi...
I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...
I've had an increase in number spoofing at the moment.I've had around 4 calls from random people, saying they are returning my call because they've had a missed call from me. Even an angry individual that wouldn't believe me when I said I had not cal...
I was a victim of a scam, and reported it to the fraud team after months of not realising until I was randomly looking at my bank statements more in-depth at 2am. I got a phone call and email saying that the investigation has concluded and that I’m b...
I’m honestly beyond frustrated right now. I’ve got an £18 charge on my Three bill for a Fuze Forge subscription I NEVER signed up for. I didn’t click any link, didn’t agree to anything, didn’t even know this service existed until I saw the charge. An...
got and email from threeloyalty@promowinners.com saying i had won x2 general admission tickets for leeds fest is this real?i did enter a draw on three+
Following numerous complaints, it now seemed like Three have been hacked by allowing a third party (Fuze Forge Game) to scam innocent customers—some have noticed unauthorised charges on their bills, while others remain unaware and continue to be scam...
I had a call from a mobile number yesterday, claiming to be from 3. The number was 07********* The caller said that “we are upgrading our services, your current SIM will stop working in the next 2-3 days. We are sending a new SIM by courier tomorrow....
