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I feel ripped off by three, my contract ended in November and I’m asked to pay extra over £300 and that is fraud and a rip off to me, I will tell all friends and family members don’t use three. It’s a fraudulent company and customer service is bad an...
Just received a phone call from 070 **** **** about a promotion discount for the next 12 months where the monthly payments would be half price. They were asking for my details and I suspected it was a fraud call. Can you confirm if it was?
Hello I want to share my frustration regarding the device and upgrade plan which I took but cancelled it out from the Three Lewisham store. The store official told me that if I want to cancel the upgrade I don’t need to accept the delivery of the dev...
On October 17th, I upgraded my phone at one of your stores. My previous device was appraised at £440, and upon signing the agreement, I was informed that I would receive payment within five days. To my astonishment, on October 24th, I received only £...
I was contacted today by a person purporting to be from 3 (my service provider ) on telephone number 020 **** ****. They asked for my email address after stating that I need an updated sim to work on the 5G network. They then sent a request to change...
Hi someone is trying to contact me with the following numbers I will provide he was asking how much I pay monthly and if I wanted a upgrade. Please get back to me asap and let me know if anything pops up 03333381001 - 01*********
I would appreciate some advice please (if there is anywhere to go). I cannot emphasise how much stress and upset Three has caused me over the last few months, and today, it is clear that their "customer service" is run by those who are arrogant, rude...
I had a call from someone claiming to be 3 telling me my contract was expiring next week when I know I renewed in August. He was very insistent, I said I couldn't understand his accent -he said he would call back. When the call ended I checked my con...
I’ve been trying to get an early upgrade for a few days now. Everything has gone fine until it comes to having to make a payment of £4.99 to get my new phone delivered. Every time I try to make the payment, it’s declined due to fraud protocol or some...
Hi Three team,Yesterday, I rang up Three and requested to transfer my mobile number to my son. Your colleague said that it was not possible. Instead, he said that I can add my son's name in the account. I gave him my son's name, date of birth, add...
