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Conversations

No refund from Three

I entered into a 24 month plan for an Iphone 14 pro max back in December 2022. The contract should have ended last November 2024. Three continued to bill and now they refuse to refund me for the extra three months I paid. When I tried to have a conve...

Mort24 by Fledgling
  • 107 Views
  • 3 replies
  • 1 likes

mad4mobiles scam on data only sim in router

some how mad4mobiles scam got the phone number inside a three router and has been charging £4.50 a week for the past 7 weeks on my account.i rang the number to cancel it from my landline but its automated message says there is no premium services att...

Saftek by Regular
  • 264 Views
  • 2 replies
  • 0 likes

Fake calls from THREE

I am getting calls from 'THREE' 07********* and emails from promotion@threeuk.services offering new SIM only contract that is too good to be true - Don't be fooled 

juanst74 by Fledgling
  • 160 Views
  • 1 replies
  • 2 likes

Scam calls

Has anyone received calls where the screen is showing " Sweets for you " yet when you answer it's someone claiming to be from Three. There is actually a web page for sweet shop with same name and number. 01*********

Fraud: Fuse Forge Games

Since November 2024 three has been adding to my monthly payment amount so when I went to their office to complain I was told it was cos of fuse forge game I signed for. I never signed up for any game  this sound so ridiculous and fraud to me cos when...

Jide by Fledgling
  • 330 Views
  • 4 replies
  • 0 likes

Upgrade stuck after credit check accepted

I have been trying to upgrade my phone for weeks. The app said it was possible to upgrade so went through the process of completing the upgrade whilst paying the £145 upgrade fee as it is a slightly early upgrade. It all went through fine and the cre...

Accounts incorrectly merged

Hello, after finally having my account issues resolved after almost 8 months (where I was set up as both user and owner, though only able to login as user so unable to see billing details), this was finally resolved in November.  Two weeks later, ano...

BMad1 by Fledgling
  • 190 Views
  • 2 replies
  • 0 likes

Fraudster porting phone

I am beyond frustrated with the response from 3.  Someone got a PAC code to port my phone last Wednesday. Even though we warned 3 what was happening, the transfer went through and the phone went dead on Friday.  The fraudster has been using my number...

DS1 by Regular
  • 321 Views
  • 5 replies
  • 0 likes

Pac code scam

I recieved a one time validation code as as a text message followed my a pac code, none of which I had requested. I contacted three through online chat and they were unable to cancel the pac code request as it had already been started to port to anot...

Seanw by Fledgling
  • 273 Views
  • 2 replies
  • 0 likes