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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Best solution Call from 0333 338 1040 Suspicious?

Hey - has anyone else received a call from number 0333 338 1040 on the back of raising a fault with the network?We have had a network issue for 13 days where we (7 of us in the same postcode) can't make calls, receive calls, or call voicemail. We hav...

MammaD by Fledgling
  • 885 Views
  • 2 replies
  • 0 likes

Scam Call was recorded.

I received a scam call from 02*********, claiming to be from Three. The woman on the phone claimed she wanted to confirm I was happy with my services. I've heard of scammers often asking "Yes/No" questions while recording the call, and then using voi...

TKC1079 by Fledgling
  • 525 Views
  • 1 replies
  • 0 likes

Billing and fraud

I have been overcharged £23 for 6 month! I have contacted 3 customers servise several times but still this problem has not been solved , How can I get any help here?

Ayoub1 by Fledgling
  • 779 Views
  • 2 replies
  • 0 likes

Phone stolen, google play charges

I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...

Number Spoofing Increases

I've had an increase in number spoofing at the moment.I've had around 4 calls from random people, saying they are returning my call because they've had a missed call from me. Even an angry individual that wouldn't believe me when I said I had not cal...

hitmusic by Fledgling
  • 684 Views
  • 2 replies
  • 1 likes

Mis-sold Insurance

I am writing to formally escalate my complaint regarding the mis-selling and silent downgrading of my Full Cover Insurance (T4) policy.From the start of my contract in 2023, I paid £13/month for Full Cover, as reflected in my contract summary and eve...

Best solution fuze forge scam

I’m honestly beyond frustrated right now. I’ve got an £18 charge on my Three bill for a Fuze Forge subscription I NEVER signed up for. I didn’t click any link, didn’t agree to anything, didn’t even know this service existed until I saw the charge. An...

DeeZnts by Fledgling
  • 1695 Views
  • 3 replies
  • 0 likes

Best solution scam or not

got and email from threeloyalty@promowinners.com saying i had won x2 general admission tickets for leeds fest is this real?i did enter a draw on three+

linz87 by Regular
  • 919 Views
  • 1 replies
  • 2 likes