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Scam or not?
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on 23-04-2025 07:04 PM
Hi guys I’m sure it is a scam , but I’m new to three and received a call from 0333 338 1302 I can’t find anything for it and just want to confirm my suspicions if anyone knows let me know please ,
it says an exclusive customer offer hence my suspicions
Solved! Go to Solution.
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on 24-04-2025 12:04 PM
Hi @robertsbill03,
It's certainly possible this could be genuine, as we do use 03 numbers in that format. Unfortunately "spoofing" is more and more prevalent, which is where scammers fake the number they're calling from. Most give themselves away as they call from 01, 02, or 07 numbers which wouldn't be used by organisations like Three as those are personal landlines and mobiles.
The only way to be 100% certain is to get in touch, and customer services will have notes on your account if we've been trying to reach you.
You may also find this page on fraud to watch out for helpful, as it has tips about various scams and how to report them.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
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Tuesday
I have also had a call from a similar number 0333 338 1303 wanting me to confirm my details and renew my contract. Sounded like a scam so I hung up. Surely 3 can confirm whether this is a scam or not?
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Tuesday - last edited Tuesday
I tried calling that number just now and it does connect to Three. Problem is that fraudsters can “spoof” numbers to give an air of legitimacy. To confirm it was genuine simply call 333 and they can confirm or deny the call originated from them.
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a week ago
Keep bashing my phone with this number, sales team trying to mislead you in to purchasing new contracts for your old ones make it look so good that they will discount your current contract and end up adding a new 12 months sim contract and a separate iphone 17 36 month contract in to your basket to con you absolutely disgusting tactics for sales team
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a week ago
Prove it. You talk a good talk. Do you really believe a company like Three would engage in such illegal and unethical practices? Tell me what’s it like in your cloud cuckoo land?
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on 24-02-2026 07:01 PM
I just got a call from the same number mentioned above. I did call three earlier today. Googled it and ran into this thread. It saved me from being scammed. Thank you all. It is a bit suspicious that it happened to couple of us especially after calling the company directly. It is only a matter of time before someone falls for it.
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on 24-02-2026 07:11 PM
Pleased you didn’t fall for it! 👏👏👏
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on 14-12-2025 12:50 PM
Yep. Defo SCAM.Just off my call with Three.
"Three do not call customers" is the statement from them. When I called them to ask about my contract in the last 5 minutes.
So there you have it.
That means that this number is pure SCAM too. 03333381303. Because they've been calling me pretending to be Three. Can't wait to blow the football whistle down the phone to the next SCAMMER.
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on 11-03-2026 07:19 PM
Yup deffo a scam just got off to three now they said, this is not their number
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on 11-03-2026 07:24 PM
I think the golden rule is don’t be hassled into any kind of action. Slow down and think;is this dodgy or not? Justify your actions to yourself and always (ALWAYS) assume an unsolicited communication is dodgy;and although that may be alien to some of our natures;it lessens your naivety and makes you question things more. And that can only be a good thing, Well done again,
