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Scam "Three Promotions Team"

Jes
Fledgling

I keep receiving a number from a person pertaining to be from "Three Promotions Team" 

01*********. They tried to convince me they were from three by sending me a code that i will need to put into my new phone when it gets delivered. I did receive a test from an automated text messaging service called 'From Three'. This confused me as this is the same number that i use to receive a one time code to get into the app sometimes too so i am unsure how they have hacked this to make it look legitimate?

The normal automated text messaging service  when on a phone call from three is called "Three UK". 

 I rang three to check if anyone from Three had called me they said no so i have blocked it but i receive multiple calls a day now and Three said they cannot block it their end which is ridiculous so i keep receiving a blocked message.

Just so people are aware. They will ask you all about your card details where you live etc. This is a scam.  

Best solution
Best solution
Maxine
Community Support Team
Community Support Team

Hey @Jes

It's really great knowing you were able to check with us and make sure this was indeed fraud. Totally understandable how alarming this can be, we do have a dedicated page on this kind of Fraud which you can check out. This'll give you information on how to report it etc. 

Maxine



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3 REPLIES 3
Pridiv72
Fledgling

************************ - that email looks suspcious and offered me free iwatch. Can you confirm if this is fraud company?

MichaelP
Community Support Team
Community Support Team

Hey @Pridiv72,

Thanks for reaching out to make us aware of this. We've removed that email address just to keep everybody safe here, but that does not appear to be an email address affiliated with Three.

Please do not share any personal info and we'd recommend not responding at all. You can find our contact options over on the Three website.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Best solution
Maxine
Community Support Team
Community Support Team

Hey @Jes

It's really great knowing you were able to check with us and make sure this was indeed fraud. Totally understandable how alarming this can be, we do have a dedicated page on this kind of Fraud which you can check out. This'll give you information on how to report it etc. 

Maxine



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.