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Hi I'm having issues with changing password for my father's my3 account. I have tried over 30 times now and simply don't understand what's wrong. I requested a temporary password and use it to log in to my3 account, as soon I log in, it asks me to ch...
Hi All, I am just interested to know if anyone from old customers (on old system) already managed to get an eSIM? I know that all old customers are recently being migrated to the new system which allows them to finally swap their plastic SIM card to ...
I received a call today from 01156473601. The person said they were from Three and that as a long-time customer, they were offering to reduce my phone bill by 30% for the next 12 months. I didn't want to give my personal details so they hung up. Is t...
Hello, After several conversations with your customer service team I was finally directed to the proofs email address to get my stolen phone blacklisted. I sent all the relevant information last week, but this blacklist request seems to have fallen i...
This payment was taken from my bank today and it is not a contract of mine. Three have confirmed this today. I have been asked to provide evidence of the transaction on here. I am now having to try and get my money back from my bank.
How much and how can i subscribe for unlimited data plan for 3months?
I need to do age verification please
I have had my 3 sim for about 10 years. I now can’t get into my account, all I wanted was to find out how much credit I had left and wether it required a top up. I have changed the password but I’m being told that doesn’t match with the mobile number...
Has anyone else had this issue… I had 2 new voicemail messages from yesterday. I logged in and listened to both, saving the first one by pressing 2. I went away and checked some info and then 10 minutes later logged back into voicemail to listen to i...
Hi, I can’t find anyway of removing the adult content filter in the My3 app?anyone know how to do this?
