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Cannot register for Three Plus

Hi, After I ported my PAYG number to Pay Monthly, my Three+ access has been removed. I tried registering but get an error that this number cannot be registered. Please advise. 

ssray23 by • Regular
  • 2415 Views
  • 2 replies
  • 0 likes

WARNING . . . .EU Roaming!

Further to my post Data Roaming in EUI have now received the bill, although we had a text saying we had reached 12gb when looking at the actual invoice we had used less than 1GB. remember nothing was showing in the 3 app under data use. (read initial...

pegasus by • Regular
  • 2290 Views
  • 1 replies
  • 1 likes

Billing wrong

So I can now finally get on the app. Glad I did because my price plan is wrong. They want to charge me £32 the app says. Been on the chat and told I’ll be charged £37.26. I don’t think so! I bought the sim on a £17 a month plan. Don’t know if I shoul...

Can’t re-register

Can’t re register won’t let me can’t speak to anyone on the phone live chat is no use I go away tomrorow app is non existent as can’t re register which means can’t put data roaming in can anyone help 

Lisacart by • Fledgling
  • 1447 Views
  • 1 replies
  • 0 likes

Data Roaming in EU

Could somebody please help?We are frequent visitors to Italy for many years and have never had a problem before, we travel at least once a month.On arrival last week once we started using data as usual we got a message saying 80% of fair use data use...

pegasus by • Regular
  • 7627 Views
  • 5 replies
  • 2 likes

Split Port from EE

Hi,I gave 3 my pac code last Thursday (8th June) and it should of completed 9th but it look likes a split port and I can’t get 3 or EE to help, both are saying the port is complete but EE number is still active, when I call out on the 3 SIM card it s...

R1DDZ by • Fledgling
  • 5705 Views
  • 6 replies
  • 0 likes

Log in

I can’t log into anything on the all or web browser I just get a red triangle saying something went wrong “ we can’t load part or all of the information right now, please try again later or contact help desk,” I’ve done this and the help was not even...

Awxrd02 by • Fledgling
  • 1561 Views
  • 1 replies
  • 1 likes