So, ive requested to end my contract. Then....

[dariajasniak]

So, ive requested to end my contract. Then what I did is I ordered another device contract from Three, will my account be closed?

[JonathanB]

Hi @dariajasniak,

I don't think we'll be able to determine this from the Community. It could either be a new account created for you, a new line added to your existing account, or possibly the cancellation notice was stopped and you've renewed the existing line?

If you're unable to determine this from the contract info you've been sent or info on your online account, I'd recommend to get in touch, and I'm sure customer services can help clear this up.

Thanks,
Jonathan