I am trying to convert my physical sim card for an esim but I am going round in circles.
The three.co.uk website says:
My3
- Log into My3
- Go to Plan
- Select Get a replacement SIM and follow the on-screen instructions.
But when I login my account and click plan it doesn't show me the option to get a replacement sim card.
I tried clicking on the help option then click how to order a replacement sim but it just shows me the same results saying I should login the website and click plan-> get a replacement sim card.
Also I have 2 x contract sim cards with three. I am the account holder and I pay the bills but when I login on the app it says I need to be the account owner to view and edit things.
When I got the 2 x sim cards from 3 I told them I wanted a 12 month contract and they have put me on a 2 year contract.
