Switching payg to pay monthly
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on โ07-05-2024 06:37 PM
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on โ07-05-2024 08:35 PM
Pretty sure @Anonymous is correct. You used to be able to do it by contacting customer services but since they updated their systems they are unable to do it unless itโs changed since the end of last year. Best bet is to get a PAC and transfer you number to another network. I believe ASDA PAYG is free and you donโt have to top up to do the switching.

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on โ07-05-2024 08:37 PM
Itโs ridiculous isnโt it mate. There has to be an easier way.
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on โ07-05-2024 09:12 PM
For sure. I remember the days when it used to take 30 days to port your number form one network to another!

โ07-05-2024 10:22 PM - edited โ07-05-2024 10:34 PM
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โ07-05-2024 10:22 PM - edited โ07-05-2024 10:34 PM
Yes I well remember that!

on โ07-05-2024 07:28 PM
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on โ07-05-2024 07:28 PM
As far as Iโm aware (PLEASE CONFIRM WITH CUSTOMER SERVICE) you need to get a PAC code for your payg number and port it out to another network,and at the same time pass a credit check with Three thereby getting a pay monthly number. Then you need to get a fresh PAC code from whichever network you ported your payg number out to and port it back into Three thereby replacing your (temporary) pay monthly number. You now have a contract with Three and your existing number. Iโve got to emphasise that this was the way it was done at the end of last year and things may have changed for the better. The golden rule is chat with customer service and check.

