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on 11-23-2023 09:32 PM
Previous top-up ran out today and topped up, but it's not activating. Getting the "sign into network" thing that happened during the migration.
If I go into top up again, it says I can't do that because "Another action is in progress on your account...." so it's obviously registered something.
I got the SMS notification that I'd topped up, but today's top up isn't showing on my "top up history".
Really not a fan of the new top-up in the app as it is (takes ages to load), but not being able to use my phone again is really taking the mick. Can't believe Three still haven't got this all worked out.
on 11-28-2023 01:54 PM
Same issue here
on 05-07-2024 10:25 PM
Still an issue as of today
on 11-24-2023 05:00 AM
I have the same problem, not able to top.up add on because of a pending order addon
on 12-01-2023 01:47 AM
It activated at 8:30am the next morning.
Which is pretty useless if you don't have any service while you're waiting.
The migration and new top-up procedures are a literal bug hunt at the moment. Got issues with my other SIM now, so it seems like it'll never end.
on 11-28-2023 11:40 AM
Did this get resolved?
If so, how long did it take?
I'm in the same situation now.