Three texting incorrect data to customers

[fiduscustos1-]

Receiving texts from three with incorrect information about data allowance 

[Melon]

I bought a 60gb data pack today and all seemed to go through - ie shown OK in my account. Ever since, about every 15 mins, I'm told by text there's a problem. "Spoke" to an adviser who basically said just ignore them. If they continue I'll have to block Three - maybe not such a good idea. Was your text issue resolved ?

[fiduscustos1-]

I got same , ignore the texts they said , they’re sometimes wrong and look at the app as it should be accurate. 

[PeteG · Accepted solution]

Hello there.

That's not so great. Perhaps there's been a glitch, it's always worth logging in online to double check the details. 

Pete.