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Top up start time

Ivan24
Fledgling

My pay as you go sim will expire on 26 Jul, if I don't top it up on or before 26 Jul, but do it later says on 6 Aug, what will be the new plan expiry date, will it expire on 26 Aug or 6 Sep? Thanks.

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Best solution
PeteG
Community Support Team
Community Support Team

Hello. 

Your top up is valid until it has been spent. If you're purchasing one of the allowance packs, the pack is valid from when you buy it, and most packs are 30 days long.

Pete.



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Best solution
PeteG
Community Support Team
Community Support Team

Hello. 

Your top up is valid until it has been spent. If you're purchasing one of the allowance packs, the pack is valid from when you buy it, and most packs are 30 days long.

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.