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Bills

Hi might account has been restricted but my bill isn’t due till the 28th of may which I don’t understand why I’m being restricted. It has happened last month as well 

Problem with registering my credit card

So I have a problem with registering my card details when I try to edit parental setting.Im being asked to enter my card details that are 10.0% correct and the card is vaild until 2028.I have make sure to enter the details correctly but I keep gettin...

Exclusive Customer Offer

Hi. When the Three app shows a ‘Exclusive Customer Offer’, what does that mean. Is that for existing customers or for new customers?

DMc1 by • Fledgling
  • 841 Views
  • 1 replies
  • 0 likes

Payments

 I made a bank transfer last week on 01/05/24, however I forgot to include my three reference number when making the transfer, I have emailed proof of payment which I received a response from and was advised this would be attached to my account. Howe...

Multiple device linked to one airtime plan

On Vodafone, anytime after three months from the beginning of a device/airtime contract. you're able to renew the airtime plan and add another device, so you're effectively paying for two devices and one airtime contract, without having to pay an ear...

Charges without a bill… Transparency issue!

I'm writing to shed light on a concerning experience I recently had with Company Three's billing practices. During a recent trip abroad, I was shocked to discover a £75 charge on my bank statement from Three, seemingly for usage during that period. H...

Honey by • Fledgling
  • 1857 Views
  • 4 replies
  • 1 likes

There is just awful

I’ve asked Three to change the billing date multiple times. Paid outstanding balance as told and asked again and got told it was done. It wasn’t done it’s still the same, but yet I’ve been charged twice. Now I have an outstanding balance again becaus...

Best solution Can I change my plan

Hi, I just upgraded my plan yesterday, but I decided I want to change it slightly and I don't know if that's possible that soon. The main reason is I don't want to get pay monthly for roaming allowance which I initially agreed to be included in my pl...

Katia by • Fledgling
  • 890 Views
  • 1 replies
  • 0 likes