What ad happened to three I'm awaiting for my 2 refunds .and talk about being messed about .can you please enlighten me I'm so fed up of chatting away on chat and being told it will be reimbursed in 28 days . Not happy
Same here had an extra direct debit with ref number H3G and 8 extra withdrawls, sent refs statements but keeps going back and fore. My 3rd reply keeps gong back to https://www.three.co.uk/support/complaints/how-to-complain and last email says case closed no explanation 😞
Regrettably for you this is a public forum with no access to your account so I have to direct you back to customer service. If you’re not happy you can always raise a complaint via the Three homepage.
