Accounts and services - Get support for Three services

Data is not activated

I am an international customer who uses prepaied sim.after i used up all of my 5 gb datas, I did 'add-on' twice a few days ago.so i can see my history that i paid on my three account. but i cannot use my new data at all.i think my new data is not act...

Billing for sharing contact details via text

Hi.if I share a contact number/details with another person via text. Is this a text message? Or a ‘usage message’ charged at £0.65?I’ve a couple of instances where I’ve shred contacts with my brother (don’t know who his mobile is with, and he’s on An...

Scam calls from people claiming to be 3

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for...

Crazy data usage

Had my phone since May and with my old plan i never ever used my 8gb allowance, i started a new plan on August 26th and from then to now i have somehow used 21gb.....has anyone else had this problem, i do not stream anything or download anything and ...

Bought a sim card from third party provider and they shipped it to someone's else's address

I bought a sim card from Fonehouse and they said they had cancelled the sim card but they haven't and I'm still getting charged for someone else using the sim card. I went to the Three stores about it and they couldn't do anything about it and the on...

Contract

Hi my contract ends soon, what happens if I do nothing ? I have read the email and it appears I will stay on the same payment and deal is that correct ? Julie

Charged two times

Hey You've charged two times in this month. £20.90 on 22 August 22 and £20.90 on 30 August 22. Please refund ASAP. Thanks,

Best solution Paid my bill but says its not been paid

So I recently got my first bill and I paid it early well because its my first time on contract so didn't really know what to do but now it still says its coming out of direct debt on the 20th and that it hasn't been paid at all I went through live ch...