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Conversations

Does anybody respond to proofs email?

I've been trying to change the surname on my account since April 2022. Nobody ever responds to the proofs email address and the chat people cannot do anything. Can somebody please help me get this sorted?  Mod note - Post title updated as email refer...

Mrlbdx by Fledgling
  • 5532 Views
  • 7 replies
  • 0 likes

Sim failure

Sim failure Changed to Three yesterday SIM failure todayWhat can I do?phone doesn’t work now

JSN by Fledgling
  • 1111 Views
  • 1 replies
  • 0 likes

hi

hi i would like to ask about my new phone insurance please 

ahibaba by Fledgling
  • 1317 Views
  • 2 replies
  • 0 likes

Best solution 12 month data

Hi all,I ordered a free PAYG / prepay 3 SIM.What one off top up/data pack do I choose to get data that does not expire for 12 months?I see a one off 120GB for £20 but it doesn't mention expiry and I am guessing that expires after 1 month?How do I buy...

GSB by Fledgling
  • 2534 Views
  • 2 replies
  • 0 likes

Change to married name

Hi I need some help changing my name to my married name I have emailed the three proofs email and got no reply I need this resolving asap 

About my bill

Right this is ridiculous now I have asked loads when my bill will be generated and they always told me yesterday still nothing nor it's telling me to wait till 4th of January I need to know how much they will charge me so then I can work out my money...

My contract

Where I can find my contract here as I’ve been told by three that I can find it here. 

mamont by Fledgling
  • 1796 Views
  • 1 replies
  • 0 likes