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Upgrade

statueLiberty
Fledgling

If i upgrade early on both my data and device plans before my minimum term date ends what happens to my data plan? does it carry on onto my new device until it ends? or do i have to keep paying for both? i know i can pay the device off but i am unsure about the data? can anyone help me?

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PeteG
Community Support Team
Community Support Team

Hello there. 

Doing an upgrade while the current airtime and device plan are still within the minimum term would require you to pay off the remainder of the existing airtime and device plan.

You can upgrade the airtime to get more allowances without having to change the minimum term, this will effectively keep your current contract, but just give you more allowances at an increased cost per month. 

Pete.



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Best solution
PeteG
Community Support Team
Community Support Team

Hello there. 

Doing an upgrade while the current airtime and device plan are still within the minimum term would require you to pay off the remainder of the existing airtime and device plan.

You can upgrade the airtime to get more allowances without having to change the minimum term, this will effectively keep your current contract, but just give you more allowances at an increased cost per month. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.