I needed to update my email. This involved a chat with Three. Eventually this resulted in the email associated with my account being updated.
The problem is that it doesn't update my Logon credentials so I need to logon to my account with my old email. I was told to reinstall the app and then reregister with my new email. This doesn't work as it thinks I'm already registered. Another chat and been passed via "Technical" to "backend" - with a response promised in 7 days!
Just can't believe this is so complicated - but it's half a day of my life I won't get back 😞
Cheers
Mark
