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Conversations

Three Plus account Will no longer let me log in.

Three plus is not letting me log into my account any more ( its been about a year ). It says unotharised error and when trying to reset my password it again says unauthorised and im not allowed to change it. Online chat has been no help. I dont see m...

Cancelling is A NIGHTMARE

How are you able to cancel?I am out of contract and my letters are ignored. The live chat is absolute joke, as soon as I say I want to cancel there are no advisors available!I’ve put a complaint in - also ignored - all while my arrears grow. I am at ...

DeeEss by Fledgling
  • 146 Views
  • 1 replies
  • 0 likes

Can't see my billing details when logging into account

I have been unable to access my billing details on my 3 login via app or desktop for almost 4 months. Called and spoken to numerous people, still no resolution. My account is set up as user/owner, with "me" as the owner, and also "me" as the user.  I...

BMad by Fledgling
  • 207 Views
  • 2 replies
  • 0 likes

Problem with three+ whsmith reward code

Anyone having problem with whsmith reward code on Three+? I've followed the instructions, checked t&c, and still it says code invalid. Is it just me?Contacted whsmith as told in the app. They said it's three who's responsible for the code, not them. ...

Behrouz

Hello dear friend, I am one of your good customers and I bought some sim cards and internet from you. I got a SIM card from you, but I don't need it at all. Please cancel it for me because I don't have the money to pay it every month

Akloo by Fledgling
  • 212 Views
  • 3 replies
  • 0 likes

Cannot register for three+ despite being a customer

Hello,I have recently came over to three bringing my phone number from EE. I have registered fine for the three app but I am unable to register from three+ I always get an error message that I am not able to register for three+ as only payg or pay mo...

Max2208 by Fledgling
  • 289 Views
  • 2 replies
  • 0 likes

Upgrade debacle

Just tried to UPGRADE my account (within the 3 app) and they wanted £205 plus the monthly payments to do so. Disgraceful.  I will be leaving.  @KateS 

Doesnt work my sim card

Hi, I’m ömrüm, I’m from turkey, yesterday just arrived in london and I bought my new three simcard from tesco market. Firstly I couldn’t activeted and used it my simcard but after when I need to help from market worker, they helped to me and they cal...

Omrum by Fledgling
  • 158 Views
  • 0 replies
  • 0 likes