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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Why is changing my email address so difficult?

I needed to update my email. This involved a chat with Three. Eventually this resulted in the email associated with my account being updated.The problem is that it doesn't update my Logon credentials so I need to logon to my account with my old email...

Mrs G

Hi, Have anyone had really bad experience with three. I had very bad experience from Feb 24 and nothing is resolved till date. Do you go to Ombudsman to report?

GP1 by Fledgling
  • 209 Views
  • 3 replies
  • 0 likes

Thank you

I couldn't find an email address to say this directly so I'm hoping the people at Three+ see this. I just wanted to say thank you. I joined Three because the loyalty scheme seemed really good and it had a good price for the tariff I wanted and I have...

Three + app

The three app literally sucks! It doesn’t load or takes absolutely forever to load. Can’t even use the discounts and any extra benefits because the app won’t load in time or there’s a constant error of “sorry there’s a problem” etc they need to serio...

Rabiha_ by Fledgling
  • 172 Views
  • 1 replies
  • 0 likes

Peter Kay presale

Hi, Would anyone have a presale code for Peter Kay tomorrow, please? My aunt didn't get to see him last year as she had cancer and I would love to get her tickets for next year, please. Any help at all would be so much appreciated. 

JosieK by Fledgling
  • 443 Views
  • 1 replies
  • 0 likes

Three +

Why doesn’t the Three + App recognise my number ? I can’t seem to use the app ? Any ideas ?

LisaW by Fledgling
  • 238 Views
  • 1 replies
  • 0 likes

Three + discount code scams

I received a code for Adidas 15% off and thought why not! clicked use the code from my lucky spun and there was not option to input! contacted Adidas after my purchase to advise where at checkout you can input the code and you cant!!!

Lbouch by Fledgling
  • 218 Views
  • 1 replies
  • 0 likes

Help with cancelation

I make a change of my plan on 04/11 and i decided take the broadband and 48hr after try to back my plan they say cant back anymore ? This is real?

Trade in payment not received - scam

Still not received payment from phone trade in. The payment was released on 19th October. They say wait 5 days it’s now been 13 days.Anyone else having the same, it says on three website quick pay out not impressed at all. It’s false advertising Con...

Mary7 by Regular
  • 554 Views
  • 4 replies
  • 1 likes