cancel
Showing results for 
Search instead for 
Did you mean: 

inactive sim card and unattributed credit

stewie
Fledgling

Hello, I bought a sim card and topped up with £20 credit...unfortunately the credit was not credited...can you help me with this??? well thank you me tel.number is 07*********

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello. 

Oh, that's not right. It should normally be available to you right away. 

In order to get this looked into, you'd need to contact the PAYG team. If you pop through, the team check out what happened to the credit for you, and get you up and running. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.