Account and services

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Conversations

Bill

Hi I have mistakenly stopped my direct debit   I cannot find anywhere to contact to resume this. 

Lynn1 by Fledgling
  • 473 Views
  • 2 replies
  • 0 likes

Unknown charge

Whilst going through my bank account I saw a unknown bill of £51.55 from H3g come out of my account on the 15th July 2024. I checked my 3 account and couldn't find where it had came from.  

View multiple accounts

I have 2 phone numbers with three but the app or website will only ever let me access one of my numbers, even when I enter the other number at the sign in page it always reverts back to the 1st number.

Player1 by Fledgling
  • 626 Views
  • 1 replies
  • 0 likes

Call from 3 following upgrade

Hello, I upgraded my phone with 3 this morning.  This afternoon I have received a call regarding potential fraud.  It is possible i misheard, but i am wondering if it is indeed 3 checking that it was me that upgraded and nothing dodgy has happened.  ...

DA by Fledgling
  • 25903 Views
  • 23 replies
  • 1 likes

Bad customer service

Recently someone got in touch with three and somehow cancelled my account and took my pac code so effectively stole my number . For weeks now I have been asking three for my number back as I use it for my business . All my other accounts don’t let me...

Stu1 by Fledgling
  • 468 Views
  • 1 replies
  • 1 likes

Phone bill more

Does anyone know why my new phone is more money a month than what I bought.its saying your billnis £47.60 even though it's supposed to be £41 a month.ive only had it over a week

Larlar by Fledgling
  • 357 Views
  • 1 replies
  • 0 likes

Best solution Pin number

I want to add a PIN code onto my SIM card but I don’t know the default PIN number, can you please help.

Gary1972 by Fledgling
  • 1030 Views
  • 2 replies
  • 0 likes

My data add ons are refusing to cancel

I've had two monthly boosts for a few months now and I've tried to cancel them multiple times by going on the app and pressing remove on them. However, if I changed tab and go back, or close and reopen the app, the add ons reappear. Same thing with t...

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