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5G broadband getting slower now stopped altogether

Peewee57
Fledgling

I live in SN14 area of Wiltshire. I use broadband for my Alexa and Sky Glass tv. Over the last week my broadband has been interrupted constantly and today stopped altogether. I rang tech support and after jumping through hoops i’m being sent a new Sim card, completely denying all the issues on this site. Is this a contrxt breach so i can go elsewhere?

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