5g rebooting

[PDC]

Why is my 5g outside hub reboot every 30mins.

[JonathanB]

Hi @PDC,

Is this an outdoor hub with EERO package you're using?

Thanks,
Jonathan

[PDC]

Yes it is!

[JonathanB]

Thanks @PDC,

This may relate to an issue that's under investigation, so I'll send you a PM to confirm another couple of details. 

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Also please let us know if a factory reset of the hub, or @MymsMan's suggestion helps with the issue.

Thanks,
Jonathan

[MymsMan]

It should not be rebooting that frequently.   Is it actually rebooting or losing internet connection every few minutes

Reset hub, if that doesn't help, Try:

• log on to to hub https://192.168.0.1 using userid admin and password printed on hub label
• Navigate to Advanced->System->TR069
• Disable TR069 and Periodic Inform
• Submit, if that fails with a red message then clear 'Request user name' field and try again.  Do Not clear 'ACS user name' field
• Navigate to Advanced->System->Maintenance
• Disable Scheduled Reboot or change to a less frequent interval (days)
• Click on Scheduled Reboot

[PDC]

Thanks for the reply, so yes it's losing internet connection. I'll try your suggestions later.