Connection failed

[Cristina0o0]

Its doesn't work very often those days, it always mentioned connection no WiFi. I didn’t expect I pay monthly for this. Please help on this. Thank you.

[MichaelP]

Hi there @Cristina0o0,

We didn't hear back from you on this, so I'm just touching base with you.

Is this regarding a Home Broadband service? Have you still had no connection over the past month?

Please share any additional info, and we'll look at how best to help.

Thanks,
Michael

[PeteG]

Hi there. 

Welcome to Three Community. 

I'm unsure what the specific issue is that you're having, could you provide more details about what product you're using and what errors you re getting? 

Pete.