Broadband

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£350 Charge after Returning Router

 I took out a 5G router contract with Three on  23/10/24 and cancelled it on 21/11/24, within the 30-day cooling-off period.Around 03/12/24, Three sent a returns bag. I returned the router around 12/12/24.Despite this, I've been charged £350, with Th...

NR5103EV2 - CGNAT

Hi everyone,Just got off the phone with three support, where I asked why I could not ping my server from outside of the network. I can't connect to any services through opened ports in the firewall, but can through cloudflare tunnels. The three suppo...

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Best solution No Waiting

Three advertise : No Waiting. With next day delivery, you can get connected, fast.Once your Three broadband hub has been delivered, simply plug it into a power source and connect to the UK's fastest 5g network in minutes.This has not been the case fo...

sunwacD by Fledgling
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  • 3 replies
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Need help with MC888a

I just upgraded to the MC888A home broadband but now a number of my devices won’t connect as they are not 5g compatible. I was looking online and saw that some wifi extenders can split the signal into 2.4 and 5g. Can anyone confirm this and/or give a...

Bartimus by Fledgling
  • 483 Views
  • 4 replies
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Which mesh brand for my 5G ZTE broadband

I used to use ASUS mesh on my copper broadband and it was brilliant as the router was the same brand too and it all worked extremely well....but I sold it (probably a big mistake)I've a few spare sets of Deco, the M5 and x20, both are a bit outdated ...

Best solution 4G MiFi Broadband - can this tide me over until new provider?

Hi there, my current package with BT ends on 13 March, and we're waiting for another broadband provider to become available in our area (currently in-build, and may take 1-3 months) - moving from BT, it is around half the price for the same speed.Wor...

sf1992 by Fledgling
  • 369 Views
  • 2 replies
  • 0 likes

My Speed Test are faster on Wifi than Ethernet

Hi Three Community,This is my first post here, so apologies if this isn’t the right place to ask about this issue.I recently signed up for Three’s outdoor home broadband, and my experience has been great so far. However, I’m facing a small issue with...

Best solution Connecting my hub to my iphone

Can anyone help me with connecting my iPhone to my three 5g router. Can’t get in with the password and it hasn’t requested local network access

VPN disconnecting

Hi all,My partner uses Ivanti pulse secure access for work and requires using this VPN to work from home. Seen multiple forums with issues and attempted changing APN settings/ disabling IPV6 in that menu as recommended on previous forums. This issue ...

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