Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Broadband issue

I live in Milton Keynes, MK8 post code. The Home broadband this weekend has be awful. Lots of interruptions, no signal, slow Internet when there is a signal. Really, really poor service. 

Vlad5 by Fledgling
  • 559 Views
  • 6 replies
  • 0 likes

King's Cross Area Speeds Extremely Slow?

For the past 5 days my Home Broadband download speeds in the King's Cross area have been stuck at around or below 1 mbps. I have tried restarting the device, using ethernet cable, putting the sim in my phone, the speed remains the same. I called to a...

rumboe by Regular
  • 192 Views
  • 6 replies
  • 1 likes

Display signal strength on phone App

Is it possible to see the outdoor hubs signal strength and LED status on my phone please?I'm using a Three 5G Outdoor Hub, mounted to the top of a 20 foot mast.It's impossible for me to read the signal strength directly from the hub when I'm so far a...

Three 4G Hub MF286D help

Hi allWanted to ask here, as the live chat has been unhelpful.I renewed my home broadband last week and got the latest hub to use, the Three 4G Hub MF286D.I got a new sim with it, which I activated at the weekend (4 days ago at time of writing) but t...

karlc by Fledgling
  • 201 Views
  • 1 replies
  • 0 likes

Wifi extender for 5G router NR5103E V2

I need to improve wifi coverage to the back of my house. The router is at the front on a windowsill. Speed is not an issue. I went into a Three store today and they told me about the eero wifi extender available from Amazon. On Amazon it says that th...

skt by Fledgling
  • 335 Views
  • 3 replies
  • 0 likes

Router Returned, Three Claims I Didn’t!

Dear Three Support Team,I am writing to raise a complaint regarding the ongoing issue of being charged £105 for not returning the 5G router, which I have already returned. Additionally, I have now been passed to a debt collection agency, which is ext...

andreimj by Fledgling
  • 463 Views
  • 5 replies
  • 1 likes

Three issuing old/used equipment on new contract.

Apologies as this is a bit of a long read.I've recently come to the end of my 24 month contract with Three and being generally happy with the service and performance wanted to renew my contract... which was where my problems started.I was specificall...

Home hub SIM card

Do all 3 SIM cards work in home hub? We need around 10g a month for 6 months to use in touring caravan. Many thanks in advance 

Tony3 by Fledgling
  • 192 Views
  • 1 replies
  • 0 likes
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