Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
The 5G on my home router was fine until last week, since when it has been intermittent or non existent. It says they're working on the network on this area at the moment, but it would be nice to get some clarity on what this is and when it's likely t...
I have one of the 5G Hub of yours and have been using well for a month ( with 2XXMB/s Download and 5XMB/s Upload).All a sudden after my second bill date, it drastically dropped to 5XMB/s Download and 8MB/s Upload with occasional disconnection time to...
Hi,So after 90 mins 'chatting' to Three I got cut off! Charming!My problem is I have NR5103E 5g router which used to give me 500mbs plus speeds. Suddenly the last three months or so I am getting 8mbs with it cutting out three to four times a day. I t...
Well, I have issues with my router NR5103EV2 shorts cuts of internet if there any place to have any kind of firmware upgrade? have now V1.00(ACIR.1)CO also certificates are expired when log in router settings, just need straight forward answer, when ...
Been with Three mobile and home broadband for over 3 years never had any issues, got over 400mbps easily but for the last week the speed has dropped to at most 13mbps. This on both mobile and home broadband so I know the issue is not on my end. I've ...
Hello,I just don't know what to do next, please help me with how to approach Three.On 18th of September I have raised (yet another) issue with my broadband connection. It was basically unusable, 3mbps speed on 5g for days. I was redirected to a chat ...
Hi I have been told I’ll be send a bag to return the items but still not received I’m stuck on what to do as dont want to get charged as I’m still in the 30 day period any help would be appreciated!
I am desperate for some help with returning an item to three. Can you please support me. I've tried using the online chat on 7th Oct, 17th Oct and 21st Oct. Each time I was told I would be sent a jiffy bag which didn't ever arrive. So I called the bu...
I signed the contract in 2022 Nov and have been paying with direct debit since then.My contract is about to end next month, then I checked my account for bills and stuffs and saw the bottom of the page on my dashboard saying that my bills have £5 di...
Hi, I became a new customer around the end of June 2024. I have Three Home Broadband with the supplied Three ZTE MC888 Router / Hub.Since around 4 days after day one (back in late June), the DNS has stopped working and the Hub requires a restart to r...
