Has anything changed in 5g hub configs suddenly yesterday or last week?

[thenorthend1]

I’m in a CR8 postcode area which the website says there’s an issue with. I’m using a LAN cable and up and down speeds are 400KBPS! Yes, kbps!

I checked the postcode and thought nothing of it. Restarted router a few times and nothing.

now I just randomly thought I’ll try over WiFi and it’s 6mbps download which is better at least but obviously still awful. Upload is 233kbps. Im on a ps5. Has anything changed to make PlayStations not work very well with three hubs?

why would WiFi be a much higher speed than LANA cable?

anyone else had gaming consoles suddenly stop working this week?

router is MC801A

thanks

[thenorthend1]

https://x.com/alertify3/status/2046483829062357182?s=46&t=0VT2iRUypEF7YgWiZ4n1Hw

probably because of this then. Absolutely ridiculous. They claimed initially it would be “guaranteed to be fixed on April 19th”.

why the chat support said that I don’t know. Still doesn’t work. clearly not going to ever work again. I’m out of contract anyway so off to EE I go. I’ll give them until next Monday to sort this mess out 

[thenorthend1]

Further to this on the coverage map for home broadband my exact house and only my house and maybe next door is in a tiny tiny green area of the map. The key is red or slightly for indoor and outdoor or slightly red for outdoor. Why is my house in a green area which is tiny?

also why when I select my address on check if home broadband is available in your area it says no it’s not available. I signed up for this in December 2022 and gave this address which was valid and available for 4g and now I get 5g. Is my contract now invalidated because the address checker says broadband is not available at my address? Can anyone explain how my address would have broadband capability and now 3.5 years later it’s not available

[MymsMan]

The mast previosly servicing your area may have gone out of service, possibly due to rationalisation of coverage following the merger with Vodaphone.

If you can no longer get an adequate signal it should be a  valid argument for a penalty free early termination of contract but you would need to discuss with support.