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New mast installed near me

Numbr1LinkLuvr
Fledgling

Hi a new mast has been installed near where I live and I would like to know when engineers will be at the site to switch it on the postcode on the mast itself is L28 7RD and the Cell ID is: KSY-102 or KSY-102 H3G thanks 🙂

7 REPLIES 7
Numbr1LinkLuvr
Fledgling

Hi Pete I would just like to know if there's any information on when this mast will go live apologies for bugging you so much about this I just can't wait for better signal where I live 😁 and I keep checking one.network for the next 12 months there's no work or anything planned every time I check 

PeteG
Community Support Team
Community Support Team

Hello there. 

I'm not sure if this is information we have access to anymore. I'll forward the question on and see if we can come back to you with an update soon. 

Pete. 

 



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Numbr1LinkLuvr
Fledgling

Hi Pete, has there been any updates yet? Thanks

PeteG
Community Support Team
Community Support Team

Hey there. 

I received an update this afternoon. The update doesn't provide us with a specific go live date, sadly. The team did confirm the site build is complete, which I'm sure you can already see anyway, and that things are going to plan, if not a bit slower than usual.

I hope the site goes live for you soon. Based on how far you are from it, you should get a real solid signal from it when it does. 

Pete. 



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Numbr1LinkLuvr
Fledgling

I'm unsure if you will still reply to this post Peter but has any information became available of when this mast will go live? Thanks

PeteG
Community Support Team
Community Support Team

Hello. 

Sorry, there isn't any information available to confirm when that's going to happen. It can take quite a long time for all the required pieces to fall into place before going live. In most cases you're looking at several months. 

Pete.



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Numbr1LinkLuvr
Fledgling

Because I'm in touch with someone from the company that installed it and he said the final set of engineers that come out will be to bring the mast live can you see anything on your end?