Broadband

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Serious problem with ZTE MF-286D

OK, the saga goes on. After hours repeatedly contacting the Indian support team and literally having to explain everything from scratch every time (VERY annoying!)  They failed to solve the frequent internet disconnections. They agreed to take away m...

4G connection dropping every few minutes ZTE MF286D

Hi. I recently upgraded my plan as old router broken. 3 sent a ZTE MF286D. I put my SIM in and everything seemed fine, but after approx 1 day, the internet connection started dropping out. Running an internet connection monitor shows 1-2 second disco...

4G router APN and pppoe passwords

Hi. My three-suppled b535 router LAN ports stopped working after a thunderstorm. I need them to pipe internet to other areas in the house.   I bought a new router, but it keeps dropping the internet connection. I want to check the profile settings ar...

Returning Home Broadband router

On 28 January 2025 i cancelled my home broadband as I was switching to another provider (within the cooling off period). On 29 Jan, I received an email from 3 asking for payment of £384.25. I used the 3 chat service and the adviser advised to ignore ...

King's Cross Area Speeds Extremely Slow?

For the past 5 days my Home Broadband download speeds in the King's Cross area have been stuck at around or below 1 mbps. I have tried restarting the device, using ethernet cable, putting the sim in my phone, the speed remains the same. I called to a...

rumboe by Active
  • 411 Views
  • 6 replies
  • 1 likes

Display signal strength on phone App

Is it possible to see the outdoor hubs signal strength and LED status on my phone please?I'm using a Three 5G Outdoor Hub, mounted to the top of a 20 foot mast.It's impossible for me to read the signal strength directly from the hub when I'm so far a...

accessing account when logged into website

Im trying to access my account but once im logged into the website and hit 'manage account' i have a spinning wheel for ages and the a 'something went wrong' prompt.Is anyone else having this issue?

MichaelG by Fledgling
  • 226 Views
  • 1 replies
  • 0 likes
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