Broadband

My 4g speed is less than 10 mps since i started the contract

Best solution Contract end = account closed?!

My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...

Router returning questions.

My contract ends on Nov 27, contacted support gave the notice and they sent me a bag that's not a jiffy bag, it's just a giant plastic bag, and the letter come with the bag say I need to have original packaging (which i don't as it's been 2 years).Q1...

How do I remove a spend cap

I’m trying too get rid of a spend cap

Hi I have been told I’ll be send a bag to return the items but still not received I’m stuck on what to do as dont want to get charged as I’m still in the 30 day period any help would be appreciated!

Best solution About to end contract soon then realized I never received £5 discount for paying with direct debit?!

I signed the contract in 2022 Nov and have been paying with direct debit since then.My contract is about to end next month, then I checked my account for bills and stuffs and saw the bottom of the page on my dashboard saying that my bills have £5 di...

Zyxel NR5103E - Static IP on internal devices HELP!!!

I’d be really grateful if someone could help with this because it’s sending me absolutely nuts!!! I have a Zyxel NR5103E router and it seems I can no longer set a fixed IP for anything added to the network. I just get this error. Warning: Need to dis...

No internet

Hi, I've been without broadband since this morning. The website states that there is work happening in the area (south Birmingham). Any idea when it will be resolved?Cheers

No internet since Thursday evening. Back on last night. Smart TVs now have error codes on Netflix et

Broadband went off last Thursday evening. Back on now. Smart TVs are connected to WiFi. Now all TVs show error codes for BBC Iplay, Netflix etc. Security cameras and central heating thermostat will not connect to WiFi. Tried the usual fixes, turning ...

Phone and Broadband signal poor since 2nd September

I've now had poor service on my phone and home broadband since the 2nd of September. When you call customer services they just say they're aware of an issue and engineers are working hard to resolve it. Call back in 7 days.It's not an acceptable serv...