Broadband

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Best solution Contract end = account closed?!

My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...

Router returning questions.

My contract ends on Nov 27, contacted support gave the notice and they sent me a bag that's not a jiffy bag, it's just a giant plastic bag, and the letter come with the bag say I need to have original packaging (which i don't as it's been 2 years).Q1...

Broadband

Hi I have been told I’ll be send a bag to return the items but still not received I’m stuck on what to do as dont want to get charged as I’m still in the 30 day period any help would be appreciated! 

Zyxel NR5103E - Static IP on internal devices HELP!!!

I’d be really grateful if someone could help with this because it’s sending me absolutely nuts!!!
I have a Zyxel NR5103E router and it seems I can no longer set a fixed IP for anything added to the network.
I just get this error.
Warning: Need to dis...

Screenshot 2024-10-16 at 18.44.54.png

No internet

Hi, I've been without broadband since this morning. The website states that there is work happening in the area (south Birmingham). Any idea when it will be resolved?Cheers

eiang by Fledgling
  • 221 Views
  • 1 replies
  • 0 likes

Phone and Broadband signal poor since 2nd September

I've now had poor service on my phone and home broadband since the 2nd of September. When you call customer services they just say they're aware of an issue and engineers are working hard to resolve it. Call back in 7 days.It's not an acceptable serv...

Hausmore by Fledgling
  • 254 Views
  • 1 replies
  • 1 likes

My Three 4G Plus Huawei dongle does work with my new laptop

I have removed the SIM card and put it back again but my dongle carries on not working on my new laptopI have also connected my dongle to different USB ports of my new laptop but also it carries on not workingwhen I connect my dongle to my new laptop...

screen by Fledgling
  • 554 Views
  • 5 replies
  • 0 likes
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