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Hi, just joined three a couple of weeks ago with the 5g ZTE hub. The router always connects to a band 3 4g lte mast nearest me about 500m away even though the signal is reported as "terrible" and usually around -115 - -118dbm. I get around 10-15mbp...
New to this forum. I Can’t connect Neohub smart heating via Ethernet connection. Working until yesterday but tech support don’t know what’s wrong! Is this normal?
Hi, We have the three 5g broadband and has been working great up till now. We have Google speakers, cromecasts, heating, lighting etc connected to the WiFi. However in the last week, we can not connect any of the things to the WiFi, it just stopped....
Im having serious trouble returning 5g Mobile Hub. Its then end of the contract, and I just want to return the Hub. I first went to the store who told me they couldn't do it.Contacted Online Chat Customer services 3 times each time saying they would ...
I finally took the plunge and ordered three's broadband package yesterday which stated that I was ordering this:Note: They advertise the router as being NEW and a Version 2So I basically should have received a new V2:https://devicesupport.three.co.uk...
Hi there I’m needing my hub to utilise 5GHz however it is only showing as 2.4GHz.when I found a similar issue it said go on the app and adjust the settings there however there is no such section on the app
My 5g router is on and has been reset multiple times and still no internet. It says connected with no internet. called and they said they closed down all 3g towers however this router gets 4g (doesnt get 5g) it went back on for about 3h and now off a...
I have had the 5G router for just over a week now. Initially my kids PS4 and PS5 could connect to the internet via WiFi, however after a few hours (and a massive Fortnite update) they stopped connecting to the internet.They both connect to the HUB vi...
Ok so we have a three 5g hub in a barn workshop at the back of our house and has been working fine for over a year really good download speeds as we are close to a 5g mast. We decided to get one for the house also as the speeds are really good, new ...
Hi- everything time I go to the west end in london my 3 phone won’t work.I can’t look up train times, access apple or google maps, get an uber, check train times etc . It’s useless . This happens consistently but seems to be only 3/me as I know other...
