Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Since around 2 weeks I'm getting very low speeds when connected to my work VPN. Both download and upload speeds are affected, with upload dropping down to almost zero. The same laptop works perfectly when using VPN over an alternative broadband ne...
Last chance before leaving - I had an older 4G/5G router which sat on the windowsill pointing to the mast 400m away. 6 weeks ago the contract was up for renewal. I agreed to renew and Three said we will send you new equipment including an outdoor ...
Yesterday I installed the 5G router (MC888A). Everything works fine apart from getting a connection to Netflix on the Amazon Firestick. I can access Amazon Prime & Discovery+ without any problem on the firestick. When attempting to access Netflix I g...
I used Three's online chat to ask them why a PC game couldn't connect to a server (it's only this one game that has a problem, likely to do with port forwarding). The guy on the chat says he remotely changed my router from IPV6 to IPV4, which seemed ...
I've cancel my 5G broadband contract 3 month ago, and I still haven't received the return bag and three is trying to charge me non-return fees. I had 3 phone calls with the customer support and 2 web chats, every time they promised to send the return...
Hi everyone,For the past 48 hours I noticed that my internet speed got significantly slower, upon opening my router settings I noticed that router which was previously on SA ONLY is now on Sna/Na. when I try to put it back on NA again, i just simpl...
So Three issued us a 5G hub, on a rolling contract, when my wife and myself lived at a previous house last year through to this year. The device/service seemed a bit unreliable, and dropped out a lot, but we dealt with it. But then, from end of Jan -...
Ever since I got three broadband (been almost a month), the service checker has said: "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing". Not my actual post code but near enough: CV34 6R...
Hi - we have recently switched to Three using EERO and the outdoor hub.My wife works for the NHS and continually has issues connecting to the VPN and the system she needs to use. It works fine when she hotspots from her phone, and worked fine with o...
Past week or so there have been multiple latency issues while gaming on the PS5 or in general. Typically while gaming, I would average 30-50 ping but this past week I’ve been averaging 150ms and sometimes it may even spike to 600ms depending on the g...
