Broadband

I have been trying unsuccessfully to get recompensed for my broadband that I have returned. Is there another way

How to setup IP Passthrough/Bridge mode for Zyxel NR5103E

After lots of fiddling I've finally figured out how to get the Zyxel working with IP Passthrough. In other words, the Zyxel is my modem, and I'm using it with my own WiFi router downstream. Here are the steps I followed:1. Go to Network Settings -> B...

Can't connect 5G hub to App

I have just got the ZTEMC888 5G hub. I have set it up and connected devices and seem to be happy with the speeds. However, I have tried to connect my app to it following the guide and as it's the first time I have to manually login using the usernam...

Three 5G MTU is incorrect and not high enough for XBOX Live

Like many others I've taken the 5G broadband from Three believing it to be capable of gaming (for my partner's son) - I even asked in the shop and they said its like lightening and especially good for gaming.I've read the other threads and there's a ...

Intermittent connection to 5G

Hello, I have been a customer since 2022, when I was supplied with the little white router Mc801. I was on the monthly contract and was happy with the service. Broadband never dropped below 150mb. Usually hovering 250-300mb. I then was given an offer...

Three 5G Hub NR5103E dropping out

I have the above hub and since I've been with Three I've had to reset the router daily because it will randomly decide to drop out at least once or twice a day. Three have never resolved this for me, they always give me the same script: hard reset it...

Refund

I bought broadband from 3 and my coverage was not as advertised so they agreed to cancel contract in April. I have returned kit and despite talking to a human I still have not got my money back since April anyone else having the same problem

5G broadband speed drop

The three 5 broadband came to our house with so much positive feedbacks. Things we so good for initial month when we were getting speeds up to 400 mbps. However, since last couple of weeks the speed dropped to 5-9 mbps. When I contacted the customer ...

From 5G to almost nothing, EH7

Unable to login to my online Three account (thanks to nothing happening after completing the captcha) and customer support haven't been able to resolve my issue so am left with no option but to post here.Been using the 5G broadband router for about 1...

Fluctuating ping on 5G router (NR5103E)

Until recently, I've had absolutely no issues with 5G service or the router itself.I can deal with the odd connection drop and reboot (which has been happening much more frequently of late). But now I'm getting fluctuating ping, seemingly out of the ...