PS5 intermittent sign in causes issues

[nhawan]

I've been having problems with the PS5 failing to sign in when trying to play online games such as Overwatch2 and Valorant. If it manages to load into the game then it normally stays connected and latency ping is good and consistent.

I've tried all the APN 'solution's people have posted previously such as setting it to Three.co.uk and ipv4 only. Tested wired to rule out signal issues but the problem still occurs randomly. The MC888 hub is situated in the attic with a signal strength of -70dBm and SINR of 30. Connection test on the PS5 gives around 150Mbps download and 25Mbps upload while on my PC I get 700Mbps down / 135Mbps Up.

I suspect it is a Three 5G network NAT issue since I never had such a problem with Virginmedia. Can someone look into this please.

[fashric]

https://community.three.co.uk/t5/Broadband/Intermittent-connection-issues-loading-changing-site-secu...

This is what is causing your sign in issues, I have the same thing trying to sign in to xbox gamepass. It's been going on for over a year, and they've done nothing of note to address it

[PeteG]

Hello.

It's disappointing to hear that the solutions mentioned on the Community haven't been successful in resolving the issue for you. It sounds like you're connection is otherwise running quite well, so I'm unsure what would be causing that. 

Hopefully some one here will be able to share some insight that might be helpful to you, but for now I'd recommend reaching out to the Home Broadband Support team to report the issue and explore the options. 

Pete.