Hi
We have a ZTE home broadband hub.
We are having trouble downloading some movies from Sky store to our Sky+ HD box. It only affects some movies, primarily very new releases or those on pre-order. We had. Sky engineer come and he could find nothing wrong. We hot spotted the Sky box to another provider (Giffgaff who run on the O2 network) and we’re then able to download the one movie (Avatar 2) that we wanted although it was quite slow as we are on the edge of Giffgaff coverage.
So it seems to be a Three issue. Three though say everything is fine.
They did though toggle the adult filter on and off just to be sure that filtering wasn’t the issue but that made no difference.
We have also changed the Sky box DNS to 1:1:1:1, 8:8:8:8 and 9:9:9:9 to see if that fixed it as some forums suggest but to no avail - nothing seems to work apart from using a different ISP.
Anyone had similar issues?
If so, any solution we might try please?
It is not easy getting Three to help
Regards
