SIM cant be found on device

[sarahhopkinson]

I bought a 3 broadband hub on Satuday. I set it all up and it worked for around 10 minutes. It has not worked since. I have follwed all steps that have been advised online and on the app, but the sim shows as not being found on the app. This is very frustrating as I need broadband to work from home. I cannot get in touch with anybody and the online chat does not give me the help that I need

[JonathanB]

Hi @sarahhopkinson,

Sorry to hear that you've had issues with your new hub. Did you manage to get help from the team @clivejo suggested? Please let us know if you still need help, or how things turned out.

Thanks,
Jonathan

[clivejo]

Three Mobile Broadband - Helpline - 0333 338 1003 as per:

https://www.three.co.uk/support/contact-us

[Geluk]

When on CHAT, type "Speak to an agent".😁