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Sign contract 2 months ago, but there are new exact same plan with lower price

CKatUK
Fledgling

Sign contract 2 months ago, but there are new exact same plan with lower price.

Is that possible to change to new low monthly price?

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PeteG
Community Support Team
Community Support Team

Hello there.

Prices on offers can vary as time goes on, that's fairly common, especially around times like Black Friday. You can't switch from your existing offer to the new price if you're in a contract with a minimum term though. 

Pete.



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Best solution
PeteG
Community Support Team
Community Support Team

Hello there.

Prices on offers can vary as time goes on, that's fairly common, especially around times like Black Friday. You can't switch from your existing offer to the new price if you're in a contract with a minimum term though. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.