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data pack renewal

Rider999
Fledgling

Hi, I bought a mifi that came with a payg 24gb data pack..I have about 6gb left..do I have to wait until all of the data has been used before I buy another payg pack?

4 REPLIES 4
Geluk
Key player

No😄

Rider999
Fledgling

so, can I just top the sim card up through the 3 app?..it’s a one time sim card..can I top it up by buying data add on?

JonathanB
Community Moderator
Community Moderator

Hi @Rider999,

My understanding is that you have a PAYG SIM with a one off promotional data pack rather than a one time SIM. I'm sure if you have registered for My3 you should be able to log in and apply top up credit or more data yes.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Rider999
Fledgling

I have tried to buy a data pack numerous times but it kept saying I have an active data pack. I had loaded credit to buy a pack..the original data pack ran out, and, used my £60 credit .so now, credit all gone and no data pack..what an absolute rip off..definitely going to source data from a different company