Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi - we have recently switched to Three using EERO and the outdoor hub.My wife works for the NHS and continually has issues connecting to the VPN and the system she needs to use. It works fine when she hotspots from her phone, and worked fine with o...
Hi there, my current package with BT ends on 13 March, and we're waiting for another broadband provider to become available in our area (currently in-build, and may take 1-3 months) - moving from BT, it is around half the price for the same speed.Wor...
Dear Three Support Team,I am writing to raise a complaint regarding the ongoing issue of being charged £105 for not returning the 5G router, which I have already returned. Additionally, I have now been passed to a debt collection agency, which is ext...
I have been using the 5G hub on a rolling contract while full fibre is installed in my area. I only have 4G connection but it has been enough but I need more a conisistent connection going forward.Another network provider has introduced 5G to the are...
Hi, I had a year contract with Three for the 4g Mifi device, I paid for the full year and called up and cancelled once the initial year contract was complete (September 2023) and destroyed the device as I no longer needed it. Thinking that it was can...
Hi, I bought a mifi that came with a payg 24gb data pack..I have about 6gb left..do I have to wait until all of the data has been used before I buy another payg pack?
I have had Home Broadband from 3 for nearly 4 years using in my garden office - I have a Sercomm 4G Plus router LTE2122GR. I also transfer the sim to my ipad when traveling! Contract coming to an end and went to discuss options to be told that 4G ho...
Hello all thank you in advance for any help I currently have a 4g ZTE MF286D router in our caravan 4g signal can be poor sometimes. It doesn’t have any Ariel’s on it but I have heard about adding an external Ariel? Is this possible and will it make ...
The three 5 broadband came to our house with so much positive feedbacks. Things we so good for initial month when we were getting speeds up to 400 mbps. However, since last couple of weeks the speed dropped to 5-9 mbps. When I contacted the customer ...
Hi, I want to buy the Three 4G MiFi as my landlord does not allow me to install a fitted broadband router. I just want to know whether the mobile broadband (the MiFi) is limited by CGNAT.Thank you
