Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Been noticing the last week or 2 that my home 5G broadband has been terribly slow with high ping and 20-30Mbps download speeds but when running a speedtest from my mobile phone which is also on 3 5G - I'm getting 300-400Mbps download speeds with 20ms...
Hello, I am less than 30 days into this service and I have found the signal/reception to be so bad as to want to leave.So I started a web chat today and was told it was a 14 day cooling off period - which I had just gone past. I was assuming it was a...
I have a 24gb 24m data only sim that i have had about 2 months and i have nearly used all the data and now looking at the next option (doesn't expire till March 27)When i click on the buy add on one of my options is :3v PAYG MBB 120GB 12M and a one t...
Hi - we have recently switched to Three using EERO and the outdoor hub.My wife works for the NHS and continually has issues connecting to the VPN and the system she needs to use. It works fine when she hotspots from her phone, and worked fine with o...
Hi there, my current package with BT ends on 13 March, and we're waiting for another broadband provider to become available in our area (currently in-build, and may take 1-3 months) - moving from BT, it is around half the price for the same speed.Wor...
Dear Three Support Team,I am writing to raise a complaint regarding the ongoing issue of being charged £105 for not returning the 5G router, which I have already returned. Additionally, I have now been passed to a debt collection agency, which is ext...
I have been using the 5G hub on a rolling contract while full fibre is installed in my area. I only have 4G connection but it has been enough but I need more a conisistent connection going forward.Another network provider has introduced 5G to the are...
Hi, I had a year contract with Three for the 4g Mifi device, I paid for the full year and called up and cancelled once the initial year contract was complete (September 2023) and destroyed the device as I no longer needed it. Thinking that it was can...
Hi, I bought a mifi that came with a payg 24gb data pack..I have about 6gb left..do I have to wait until all of the data has been used before I buy another payg pack?
I have had Home Broadband from 3 for nearly 4 years using in my garden office - I have a Sercomm 4G Plus router LTE2122GR. I also transfer the sim to my ipad when traveling! Contract coming to an end and went to discuss options to be told that 4G ho...
